Charletta Letrish Sanders

Charletta L. Sanders P.O. Box 31424, Charlotte NC 28231 - -Skills Microsoft Office, Word, PowerPoint, Excel, Outlook, ICD-Coding, Cpt Coding, EPIC, Canopy Power-Chart, Billing, Payment Posting, Certified Nursing Assistant, Phlebotomist, CPR Certified, Surgery Scheduler, Insurance Authorization, Telemarketing, Sales, Customer Service, Wound Care, EKG Tech _____________________________________________________________________________________________________________________________________________________________________________________ WORK EXPERIENCE Atrium Healthcare, Charlotte NC HPB Surgery Scheduling Coordinator; Healthcare Tech, August 2009-Present Interview patients to complete documents, case histories, such as intake or insurance forms Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations Receive and route messages or documents such as lab results to appropriate staff Maintain medical records and correspondence files Performed various administrative functions such as ordering and maintaining inventory supplies Supplies ICD-10-CM diagnosis codes on all diagnoses provided Arrange hospital admissions for patients Coordinate and schedule surgeries, follow-up appointments as designated by physicians Apply clean dressing, stockings, slings and support bandages Perform EKG testing and blood draws as well as recording vital signs Provide physical support to assist patients with daily living activities, such as getting out of bed, bathing, dressing, toileting, standing walking and exercising Hartford Insurance Company, Charlotte NC Insurance Policy Rep, June 2008-August 2009 Interview clients and take their calls to provide customer service and obtain information Process, prepare, and submit business and government forms Review and verify data such as principle sum and value of property on insurance applications and policies Modify, update, and process existing policies to reflect any change in coverage or insurance type Examine letters from policy holders and other company documents to determine if changes are needed to update policies Windstream Communications, Charlotte NC Sales Rep January 2003-August 2005 Answered customer’s questions regarding products, pricing, and credit terms Contacted new and existing customers to discuss their needs and how they could be met by specific products and services Emphasize product features based on analyses of customer needs and on technical knowledge of product capabilities and limitations Initiate sells campaigns and follow marketing plan guidelines to meet sales and production expectations EDUCATION Clayton High School, Clayton NC Central Piedmont Community College, Charlotte NC Carolinas College of Health Sciences, Coding Certificate, Charlotte NC