Charles Onyango Ojem

I am a seasoned Sales Operations and Executive Support professional with over 4 years of experience in streamlining sales processes, managing CRM systems, and providing high-level administrative support. My expertise lies in enhancing sales team efficiency, ensuring data integrity, and facilitating seamless communication across departments.

Services Offered:

• CRM Management & Data Hygiene:
• Proficient in maintaining and optimizing CRM platforms like Salesforce and HubSpot. I specialize in deduplicating records, updating deal stages, and ensuring accurate data entry to support informed decision-making.
• Sales Enablement:
• Skilled in developing and implementing sales strategies, creating outreach templates, and compiling prospect lists using advanced research techniques and AI tools. I aim to accelerate deal cycles and improve conversion rates.
• Executive Assistance:
• Experienced in managing executive calendars, prioritizing meetings, and organizing deep-work sessions to enhance productivity. I also handle travel arrangements and prepare detailed meeting briefs.
• Process Documentation & Automation:
• Capable of documenting standard operating procedures and identifying opportunities for automation using tools like Zapier and Google Workspace, leading to increased operational efficiency.
• Cross-Functional Coordination:
• Adept at liaising between sales, marketing, and product teams to ensure alignment on goals and seamless execution of projects.