Charles Ngigi Mwangi

Am a highly organized and detail-oriented Virtual Assistant with over 5 years of experience supporting executives and businesses in managing administrative tasks, scheduling, and client communications.

I have proven ability to streamline operations, improve efficiency, and handle sensitive information with discretion. Adept at using a variety of software tools and platforms to deliver high-quality support.

Skills in Communication: Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Skilled in Microsoft Office Suite, Google Workspace, and project management tools such as Asana, and Trello, Effective prioritization and time management, Quick and effective problem-solving abilities, Professional and courteous client interaction,High level of discretion with sensitive information and Knowledge of invoicing and budgeting.

Completed tasks and experience Virtual Assistant

Had scheduled meetings, and coordinated travel arrangements.

Handled email and phone communications, responding promptly and professionally.

Assisted in project management tasks, including tracking progress and coordinating with team members.

Created and maintained documents, spreadsheets, and presentations for various projects.

Provided customer support and addressed client inquiries, ensuring high satisfaction levels.

Administrative virtual Assistant roles.

Supported office operations by organizing files, managing appointments, and handling correspondence.

Prepared reports and presentations for meetings and internal use.

Assisted with budgeting tasks, including tracking expenses and processing invoices.

Coordinated events and meetings, ensuring all logistics were in place and on schedule.