Charles Kariuki Ngugi

Personnel management: Experienced in managing the performance of the staff under my supervision, acting as the uniting force for the new business team and successfully making a positive impact on the sales team by mentoring and motivating them.
Operations Management: Experienced in improving operational system processes and best practices within the company to guarantee the company’s well-being and ensuring the smooth running of the day-to-day business.
Compliance and Quality Assurance: Experienced in making certain all transactions fully comply with the guidelines in the bank's Operations Policy Manual and that there is strict compliance to banking guidelines.
Flexibility: Capable of handling many roles at the same time ensuring that all duties accorded to me are all well performed even if it means putting in more of my time. Ability to handle pressure.
Team working skills: Ability to ensure timely delivery of results and ensuring the participation of other colleagues. I have successfully excelled in; improving feedback in both downward to upward communication and vice versa and performance as well among employees.
ICT Competence: Good command of Microsoft Office tools and the internet.