Charles Kanu

Charles Kanu Detail oriented professional able to manage complex projects and initiatives, providing the required leadership to harness individual abilities to consistently deliver high quality outcomes. - C1U1 L.G. Horizon II Extension, Ikate-Elegushi., Lagos, *- Nigeria. ( - chkanu I am a self-motivated individual who thrives on challenges. I am passionate about technology and have more than 15 years experience working in fast-paced technology and innovation driven multi-national organizations. I work collaboratively within and across divisions. I strengthen teams, develop others, encourage feedback, improve processes and increase customer satisfaction. I am often labelled ‘anti statusquo’ because I always look for how to improve systems and processes to deliver exceptional results. SKILLS Project Management Leadership Product Management Business Analysis Managing Diverse & Multi-Cultural Teams Vendor & Resource Management Communication Conflict Resolution Full Stack Developer WORK EXPERIENCE Project Director: Envalu Technologies, Nigeria. Jul 2013 - Present • • • Ove ra l l res pons ibilit y for all p roj e c ts wi th i n th e orga n i z a ti on e n su ri n g p roj ec t s are de l ive re d to d efined qualit y s t a n da rds a n d to sp e c i fi c a ti on s D e f ine o bj ect ives for all technol ogy p roj e c ts Prov ide guid ance, d irect ion and l e a de r sh i p to th e p roj e c t te a m ; M a n a ge sol u t i o n de l ive ry teams Head E-Banking(Africa): United Bank For Africa, Nigeria. Aug 2008 - Mar 2013 • • • • D ig ita l a n d E lect ronic Banking p rodu c ts deve l op m e n t a n d m a n a ge m e n t re spo nsibilit y for 18 count ry s u b si di a ri e s i n We st , Ce n tra l , E a ste r n a n d Sou t h er n A f rica se rving over 2 m illion cu stom e r s. Ove rse e rollout of elect ronic ba n ki n g p rodu c ts, p l a tform s a n d i n fra stru c tu re to al l sub sidia ries . Co nsiste nt ly grew p rod uct s ales vol u m e by ave ra ge of 4 5 % ye a r on ye a r. Cre a te d s ervice d elivery p lat for m for i n - c ou n tr y e - B a n ki n g se rv i c e de l ive ry pro c e sse s ens uring cons is tent h i gh q u a l i ty se r v i c e de l ive r y to c u stom e r s. Director (Projects and Client Services): SocketWorks Global Limited, Nigeria and Ghana. Jun 2002 - Aug 2008 • • • D ire c t a n d coord inate bus ines s a n a lyst a n d p roj e c t m a n a ge m e n t te a m s a c ros s 3 c o untrie s to d eliver s oft ware syste m s to c l i e n ts gl ob a l ly. Inco rpo rated as pect s of P rince2 p r i n c i p l e s i n to ou r p rop r i e ta ry SD LC m e th o d o l o g y which he lp ed red uce d elivery t i m e by u p to 1 2 % ove r a 6 m on th p e r i od. Pre se nt weekly proj ect s t at us rep or ts to i n te rn a l a n d ex te r n a l sta ke h ol de r s an d exe cutive m anagement . Business Analyst: Shell Petroleum Development Company, Nigeria. Aug 2001 - Nov 2001 • • Pe rfo rmed bus ines s analys t fun c ti on s for softwa re de l ive r y te a m foc u se d on b uil ding s olut ions for t he Hum a n Re sou rc e s, E x te r n a l Re l a ti on s a n d M a n a gemen t D ire c to rates of t he com p any. Tra nsl a te bus ines s requirem ent s i n to fu n c ti on a l sp e c i fi c a ti on s for th e deve lo p men t te a m. SOME PROJECT EXPERIENCES D eve lopme nt of Co mmercia l Ente rpris e As s et & M a intena nce M a na gement S of tware (2019) • Co nduc te d market res earch • D ire cte d all phas es of t he prod u c t deve l op m e n t from Ide a ge n e ra ti on to rol l o u t • Ma na g e d sys tem d es ign and , d eve l op m e n t a n d i m p l e m e n ta ti on • Ma na g e d us er interface and us er ex p e ri e n c e de si gn te a m s to e n su re de si gn s are i n l ine w ith p rod uct concept . • Re spo nsible for ens uring all m ile ston e s we re m e t by th e deve l op m e n t te a m o n t i me Deve lop me nt of Term ina l Opera t ions M a na gement S oft wa re for 6 M ul t i- O pe ra to r M e ga Bu s Term ina ls (2018) • Cre a te d an integrated Op erat ion s M a n a ge m e n t syste m i n c l u di n g: p a sse n ge r co mmunicat ion sys tem, d epart u re rou ti n g a n d m a n a ge m e n t syste m , p a sse n ge r ticke ting and check- in sys tem, s e c u ri ty m a n a ge m e n t a n d a c c e ss c on trol syste m inte g ra ted wit h t urn- s t iles and ve h i c l e b a rr i e r s, reve n u e a ssu ra n c e syste m . • Ma na g e d team of 3 bus ines s ana lysts a n d 2 p roj e c t offi c e r s • Prov ide d overall proj ect managem e n t a n d ove r si gh t; D i re c tly i n te r fa c e d wi th deve l o pment team of 15 • Co o rdina ted all review s es s ions wi th deve l op m e n t te a m a n d c l i e n t Ticketing and Revenue Assurance System for Intra-City Bus Transport Scheme (2016) • L e d Intra - Cit y Trans p ort Manag e m e n t Sol u ti on p roj e c t for a l a rge p u b l i c tra n s p o r t co mpa ny. • A na ly z e d bus ines s goals wit h cl i e n t , deve l op e d b u si n e ss re q u i re m e n ts a n d functio nal s p ecificat ions ; refined te sti n g m e th odol ogy to e n su re c r i ti c a l b u s i n es s o b je c tive s for t he sys tem are m e t . • Ma na g e d off- s hore d evelopment te a m of 1 1 a n d i n - h ou se te sti n g te a m th rou gh o u t the pro je ct . • Pro je c t was d elivered wit hin d ea dl i n e a n d wi th i n b u dge t . Inter-City Bus Ticket Booking Portal (2014) T h e p l atform su pport s ove r 100 t ran s po r t o pe ra to r s wi th 2 ,0 0 0 + ro u tes , m ov i n g over 6 0 ,0 00 p as sengers daily on lon g - dis ta n ce tr i ps .M a n a ge m e n t S o lu ti o n pro je c t f o r a l a rge p u b l i c transport com pany. • Ma na g e d local and offs hore d eve l op m e n t te a m s i n de p l oy i n g Va h a n a p l a tfor m fo r b us tic ke t aggregat ion wit h pas s e n ge r op e ra ti on s b a c ke n d for tra n sp or t op erato r s . • Autho re d funct ional s p ecificat ion s to a ddre ss l oc a l re q u i re m e n ts for th e N i g er i an tra nspo rt ind us t ry. • T he pro ject received t he 2015 “Afri c a n Q u a l i ty Ac h i eve m e n t Awa rds” for “Afr i c a’s Be st O nl ine Trans p ort Ticket ing Sol u ti on P rov i de r ” I mple me nta t ion of E-Ba nking Sys tems in 1 8 Afric a n Count ries ( 2 0 1 2 ) • Syste ms d elivered includ e Transa c ti on a l a n d Pay m e n t Syste m s su c h a s In te r n et b a nk ing ; d ebit , p rep aid and credi t c a rds; ATM i n fra str u c tu re ; b u l k p ay m e n ts an d co l l e c tio ns plat form s . • Ma na g e d 3rd Part y s ervice provi de r s a n d syste m i n te gra tors a c ross Afr i c a to d el iver to spe c if icat ions and wit hin s ch e du l e . • Ma na g e d integrat ion teams • D e l ive re d 90% of t he proj ect s on ti m e . • Ma na g e d m igrat ion of ent ire ele c tron i c b a n ki n g i n fra str u c tu re of 2 a c q u i re d ban ks in 2 c o unt ries . Colle g e - Por t a l ERP S oft wa re Impl ement a t ion for 2 0 l a rge U nivers it ies wit h i n a nd outsi d e Africa (2008) • D ire cte d p lanning, bud get ing, ve n dor se l e c ti on a n d q u a l i ty a ssu ra n c e e fforts fo r Co l l e g e -Port al Implement at ion i n 2 0 i n sti tu ti on s wi th i n a n d ou tsi de Afri c a . • Co o rdina ted p roj ect review m eeti n gs wi th p roj e c t sp on sors • L e d te a ms in gat hering requirem e n ts a n d p roj e c t sc op e de fi n i ti on • Ma na g e d d evelop m ent team s , ke e p i n g p roj e c ts on tra c k a n d wi th i n b u dge t . • Re so lve d is s ues and com m unicate d wi th sta ke h ol de r s a s de fi n e d i n th e p roj e c t c o mmunicat ion plan EDUCATION AND CERTIFICATES Prince II Foundation. 2007 Senior Management Programme (SMP-14), Lagos Business School. 2001 B.Sc. Electrical Engineering, University of Ibadan. 1992, REFEREES AVAILABLE ON REQUEST