Charles Go

Charles Go Executive Virtual Assistant Real Estate and Marketing Specialist Portfolio Video Introduction Voice Introduction PROFESSIONAL SKILLS REAL ESTATE VIRTUAL ASSISTANT CRM data management (Follow Up Boss) Document Prep & Compliance Listing management and property research MLS management ( NABOR MLS) Real estate document preparation and compliance SMM, Leads and Marketing Transaction coordination (DotLoop) Cold Calling (Mojo Dialer) MARKETING and SOCIAL MEDIA Content creation using Canva and CapCut Copywriting and SEO fundamentals Facebook Ads and Meta Business Suite campaign setup Marketing analytics and campaign optimization ( CTR, CPC, Reach) Social Media Management (Facebook, Instagram, Tiktok) SALES and LEAD GENERATION Client follow-up and nurturing Client Nurturing & Support Cold calling and email outreach Consultative sales techniques, CRM-based lead tracking and pipeline management Lead Qualification Lead qualification and appointment setting Results-driven Executive Virtual Assistant & Marketing Specialist with over 6years of proven experience in sales, digital marketing, real estate support, life insurance and health insurance. I empower entrepreneurs, coaches, and real estate professionals to reclaim 10+ hours weekly by expertly managing administrative tasks, comprehensive marketing support, CRM systems, and appointment setting. Proficient in sales pipeline management, digital marketing campaign execution, social media content design, and meticulous transaction coordination, ensuring seamless support and tangible business growth. English EFSET English Duolingo DISC by Tony Robins WORK EXPERIENCE REAL ESTATE VIRTUAL ASSISTANT Pineapple VA Hub | Full Time * March 2025 - June 2025 Provided full executive support to a Florida-based Realtor, managing day-to-day operations, client communications, and backend systems to ensure seamless transaction and listing processes. Utilized NABOR MLS, DotLoop, and Follow Up Boss (CRM) to manage listings, track deal progress, and maintain accurate transaction records, improving team productivity and data organization. Led transaction coordination from contract to close, ensuring compliance with all documents and deadlines, which resulted in fewer errors and improved client satisfaction. Supported inbound and outbound marketing efforts by coordinating property listings, creating marketing materials, and assisting in lead follow-up, leading to faster response times and higher listing visibilty. Created and scheduled engaging content as a Social Media Manager GENERAL VIRTUAL ASSISTANT Bharosa PH| Full Time * January 2025 - June 2025 Managed daily emails, digital filing, and calendar scheduling to ensure timely responses, organized documentation, and optimized executive/team time management. Designed and scheduled branded content using Canva and Meta tools, maintaining consistent posting schedules and increasing audience engagement. Assisted in prospecting, qualifying leads, and client communication, contributing to higher conversion rates and improved relationship nurturing. Coordinated recruitment activities, including applicant screening, scheduling, and communication, streamlining the hiring process and enhancing candidate experience. REAL ESTATE AGENT PROFESSIONAL SKILLS ADMIN & EXECUTIVE ASSISTANCE Calendar and email management Conflict Resolution Digital file and document organization File & Document Organization Meeting coordination and task Recruitment and applicant tracking support Scheduling and project coordination TRAINING, LEADERSHIP & INSTRUCTION Academic and Classroom Management Curriculum Planning and Lesson Delivery Educational Documentation and Reporting, Leadership Performance Evaluation and Feedback Public Speaking and Group Facilitation Training and Mentoring SOFT SKILLS Attention to detail and accuracy in documentation Collaborative team player with leadership potential Creative mindset with marketing awareness Customer service orientation and client relationship management Excellent time management and organization Fast learner with strong technology proficiency High adaptability and flexibility in dynamic environments Problem-solving and critical thinking Self-motivated and proactive work ethic Strong written and verbal communication DVO Realty | Part Time * November 2022 - March 2025 Created and managed real estate marketing content across Facebook, Instagram, and TikTok, resulting in increased property inquiries and online visibility. Provided personalized consultations and guided clients through the buying and selling process, ensuring smooth and informed transactions. Responded promptly to client inquiries and followed up on leads, helping boost engagement and improve client retention. Collaborated with the sales team to organize open houses, prepare property presentations, and maintain updated listing information. LIFE INSURANCE ESTATE AGENT Pru Life UK | Full Time * June 2018 - March 2025 3rd Place – Rookie of the Year (2019) Ranked 11th out of 36,810 agents nationwide (2019) Advised individuals and families on financial planning, life insurance, and income protection solutions tailored to their goals and needs. Delivered ongoing customer service and policy management, contributing to high client retention and satisfaction rates. Consistently exceeded sales targets through effective prospecting, consultative selling, and trust-based relationship building. HEALTH INSURANCE AGENT Maxicare Healthcare | Part Time * February 2023 - January 2025 Promoted health insurance plans through direct marketing, lead follow-up, and consultative selling, resulting in increased appointments and conversions. Conducted client needs assessments and provided tailored policy recommendations, supporting customer satisfaction and long-term retention. Managed administrative tasks including data entry, documentation, and schedule coordination to streamline daily operations. Delivered responsive customer support by addressing inquiries, assisting with policy concerns, and maintaining ongoing client communication. ADMINISTRATIVE ASSISTANT Self-Managed Roles in Life Insurance, Real Estate & Multi-Level Marketing * Philippines | January 2018 – March 2025 Independently managed all core administrative operations across sales and marketing roles, encompassing calendar & email management, client scheduling, document filing, and data tracking for policies, real estate transactions, and sales leads. Directed customer inquiries, lead follow-ups, and after-sales support, performing CRM data entry to ensure excellent client service and high retention rates. SOCIAL MEDIA MANAGER Real Estate | Part Time * December 2022 - January 2025 Developed and executed location-specific real estate social media strategies across Facebook, Instagram, and TikTok to showcase property listings and market updates. Designed listing templates, market infographics, and promotional reels using Canva and CapCut to boost visibility and attract prospective buyers and renters. Collaborated directly with real estate agents and broker partners to align social media messaging with property branding and local market trends. FACEBOOK MEDIA BUYER SOFTWARE EXPERIENCE Adobe Express Air Table Apollo Asana Brevo Buffer Calendly Canva CapCut, Click Up Cloud CMA Descript Discord DocuSign DotLoop Dropbox Dropbox Follow Up Boss Google Workspace (Docs, Sheets, Meet, Calendar, Drive) Hello Sign Hootsuite Keynote Later LinkedIn Loom, Mailchimp Many Chat Meta Business Suite Metricool Microsoft Teams MLS Systems Mojo Dialer Monday MS Excel MS Powerpoint MS Word Notion One Drive Pancake Showing Time Slack Social Pilot Sprout Social Squarespace TidyCal Real Estate | Part Time * December 2022 - January 2025 Designed and managed local ad campaigns promoting property listings, open houses, and buyer programs in specific neighborhoods. Crafted visually compelling ads using Canva, with copy tailored to highlight property features, location benefits, and urgency drivers. Split-tested targeting options, creatives, and CTA formats to generate qualified leads and schedule property showings. Monitored cost-per-lead, engagement, and reach, adjusting campaigns to match current housing demand and client inventory. SOCIAL MEDIA MANAGER Life Insurance | Part Time * January 2020 - January 2025 Built a trusted online presence for a licensed financial advisor brand by creating educational and emotional content around insurance, savings, and financial literacy. Produced quote cards, and testimonial content using Canva and Adobe to drive awareness, inbound inquiries, and personal brand growth on Facebook and Instagram. Developed weekly content plans tailored to life milestones, policy types, and seasonal campaigns, targeting specific client segments (e.g., breadwinners, parents, young professionals). Provided policy-related customer support via social media DMs and comments, assisting with FAQs, application steps, and basic product information. FACEBOOK MEDIA BUYER Life Insurance | Part Time * January 2020 - January 2025 Launched and optimized Facebook ad campaigns focused on family protection, life milestones, and financial wellness, targeting breadwinners, parents, and young professionals. Created persuasive ad creatives with strong emotional appeal and educational copy to build trust and generate leads for insurance consultations. Managed campaign budgets, audience segmentation, and lead forms to ensure high-quality inquiries while maintaining cost-efficient ad performance. Monitored and analyzed campaign metrics (CTR, CPC, reach, engagement), using data to refine targeting and creative direction. Aligned paid ad strategies with field sales initiatives and personal branding efforts to support both direct and referralbased lead generation. SALES & MARKETING SPECIALIST Young Living | Part Time * March 2023 - December 2024 Promoted essential oils and wellness products through direct selling, content creation, and product education. Scheduled lifestyle consultations to recommend oil blends and toxin-free solutions tailored to client needs. Assisted with order placement, follow-ups, and client support across online platforms. Created promotional content and managed outreach strategies across platforms to grow team visibility and attract new members. Tracked sales activity and supported onboarding of new members into the Young Living team. SOCIAL MEDIA MANAGER SOFTWARE EXPERIENCE Young Living | Part Time * March 2023 - December 2024 Developed and executed tailored social media strategies across Facebook and Instagram to increase brand visibility and audience engagement. Created high-converting marketing content using Canva and managed ad campaigns that generated leads and supported sales targets. Handled community management and customer support via social media, ensuring timely responses and positive client interactions. FACEBOOK MEDIA BUYER Time Doctor Trello Webex Wix Zapier Zillow Zoom CERTIFICATIONS & TRAINING Business Virtual Assistant (BVA Batch 70) Pineapple VA Hub Executive Assistant (MEA Batch 34C) Magic EA Academy Real Estate Virtual Assistant (REVA Batch 161A) REVA Global Academy Social Media Management HubSpot Academy Search Engine Optimization HubSpot Academy Young Living | Part Time * March 2023 - December 2024 Planned, launched, and optimized Facebook and Instagram ad campaigns using Meta Business Suite, targeting specific audiences for wellness products. Managed ad sets and budgets strategically, resulting in improved ad performance and cost-effective reach. SALES & MARKETING SPECIALIST Herbalife | Part Time * December 2022 - December 2024 Marketed nutrition and fitness products through wellness coaching and online health challenges. Conducted client check-ins and meal planning to recommend personalized Herbalife bundles. Managed customer engagement via Facebook and group chats, increasing repeat orders. Collaborated with local fitness groups to drive community visibility and referrals. Created promotional content and managed outreach strategies across platforms to grow team visibility and attract new members. Maintained accurate sales tracking, follow-ups, and product education to support client results. SALES & MARKETING SPECIALIST Usana | Part Time * January 2020 - January 2023 Promoted USANA supplements using education-based selling through webinars and social media. Offered personalized product recommendations based on health goals and supplement needs. Client management relationship and after sales services. Handled order management, customer support, and loyalty rewards follow-ups. Mentored downline members on ethical selling and product knowledge. MARITIME INSTRUCTOR EDUCATION DMMA COLLEGE OF SOUTHERN PHILIPPINES Bachelor of Science in Marine Transportation 2002 - 2006 Magsaysay Institute of Shipping | Full Time * April 2014 - September 2019 Taught technical and theoretical maritime courses, providing students with essential shipboard operation knowledge aligned with international standards. Delivered practical deck skills training, focusing on navigation, cargo handling, safety procedures, and vessel management. Developed and revised comprehensive course packages and instructional materials based on industry requirements and maritime regulations. Assessed student performance through evaluations, simulations, and onboard training exercises to ensure readiness for seafaring careers. MARITIME FLEET CREWING MANAGER CHARLES GO Magsaysay MOL Marine Marine | Full Time * March 2014 - April 2014 Oversaw the management and deployment of Filipino seafarers to international vessels in partnership with a Japanese shipping company, ensuring operational readiness. Coordinated comprehensive pre-departure processes, including medical checks, document verification (passports, seaman's books), and confirmation of IMO-compliant training. Conducted pre-departure orientations to ensure seafarers were fully prepared for onboard duties and international maritime standards. Managed vessel crewing levels and logistics, optimizing deployment schedules for fleet efficiency. Implemented strict compliance measures and liaised with international port authorities to ensure seamless seafarer movements and adherence to shipping laws. MARITIME INSTRUCTOR LinkedIn Facebook Instagram Davao Merchant Marine Academy | Full Time * March 2013 - March 2014 Instructed maritime students in fundamental and advanced navigation subjects, including coastal and open-sea techniques. Delivered in-depth lessons on Celestial Navigation, teaching students how to use astronomical methods and tools for marine positioning. Trained aspiring Marine Deck Officers in core responsibilities, safety procedures, and ship operations to prepare them for seafaring careers. Supported students in developing operational competence, situational awareness, and adherence to international maritime standards. Promoted discipline and leadership in alignment with the standards of professional marine practice. NAVIGATIONAL OFFICER THIRD OFFICER & SECOND OFFICER MITSUI OSK LINES | Full Time * March 2005 - December 2012 Performed navigation duties on international Pure Car Carrier vessels, ensuring safe passage and compliance with maritime regulations. Assisted in bridge watch keeping, passage planning, and maintenance of navigational equipment. Ensured strict adherence to international maritime safety standards and company procedures. NAVIGATIONAL OFFICER THIRD OFFICER STAR CRUISES by GENTING RESORTS | Full Time * March 2009 - December 2010 Served as Third Officer onboard a passenger cruise ship, managing navigational operations and contributing to guest safety. Trained in and applied crowd management techniques on a large passenger vessel, ensuring effective emergency response. Developed strong communication skills through daily interaction with a diverse international crew of approximately 700 members. Maintained meticulous logbooks, vessel records, and ensured compliance with passenger ship regulations.