Charles Evans

Charles Evans-| https://www.linkedin.com/in/charlesrwevans/ PROFILE I am an experienced law masters graduate based in Preston, United Kingdom. I am looking for a permanent position in marketing, SEO, and copywriting/copyediting. I am a motivated expert in remote/hybrid working, operating from a fully equipped and modern home office. I have previously completed contracts in patent proofreading, academic content creation, web articles, and being the copyediting lead for a small team of freelancers. WORK EXPERIENCE Freelancer Copywriter | Law LessonsDec 2020 to Jan 2022 Providing freelance professional writing, editing, and proofreading services in academic content, patents, and legal documentation. Maintaining accounts and adhering to legal requirements, tax responsibilities. Producing original content to strict deadlines in multiple industry and academic areas of expertise. Editing and proofreading existing content to strict guidelines and requirements. Creation and maintenance of website and social media profiles, live chat, freelance portal profiles, client contact. Marketing and generating leads for the business through client outreach and developing client relations. Maintained a 5/5 top rating via reviews across all platforms. Manager | Student UnionApr 2018 to Dec 2020 Student Union Charity on the University of Central Lancashire Preston campus. Supervisor role. Designing and innovating promotional marketing materials and menus including layout, images, text, and new products. Focus on KPI targets for sales and income. Running a busy multi-role environment and managing a three-to-four-person team. Maintaining correct stock levels, dating systems, and legislative requirements. Making orders direct to suppliers through telephone and electronic means. Training new staff in all areas of operations, maintaining staff databases and files. OTC | British ArmyOct 2017 to Feb 2020 Part time employment position alongside university. Role included management tasks and work placements of up to 30 people within the Officer Training Corps. I developed and designed numerous plans of action and logistics for my team, as well as risk assessments and operational orders. Organising large events including hiring and booking services. Regularly presenting findings & plans to large classes. Partaking in recruitment events and training new staff in all areas of operations. Customer Service Advisor | RESQ Sep 2015 to Aug 2016 RESQ provides client telecoms services in a wide range of industries. Handling existing customer enquiries as well as setting up new customer accounts, which included sensitive information. I focused on building friendships with the customers on behalf of myself and the company while also acting to meet upsell and key performance indicators (KPIs). I regularly processed four figure payments in a safe and confident manner. Maintenance of records through Microsoft Office and Excel. Organised the logistics for pickups/delivery and collections. Volunteer Administrator | Hull Heritage TrustJan 2013 to Jan 2015 The trust is responsible for the maintenance and operation of numerous cultural, social, and historical sites, including art galleries and museums. Voluntary position with the Trust to help maintain museum facilities and exhibitions. I actively managed contacts, databases and scheduled relevant appointments. I regularly took notes and minutes during meetings. I built the volunteer information database to update their employee records from paper format during my spare time. I decided to create a database of archival data, including transcriptions of audio recordings, to digitalise the organisation from physical format. I did this to protect the works from damage, and others still maintain it today. EDUCATION & QUALIFICATIONS University of Central Lancashire - Master of Arts in Criminology MA Merit Award 2021 University of Central Lancashire - Bachelor of Laws LLB Law 2:12020 University of Central Lancashire - Foundation in Bachelor of Laws LLB FDN Foundation Degree2017 Hull College Queen's Gardens - Advanced Diploma Business with Law Merit2016 TRAINING Search Engine Optimisation 2022 Keyword research, competitor analysis, on-page optimisation, off-page optimisation, tools e.g SEMrush. Digital & Social Media Marketing 2021 Content marketing, SEO, email marketing, trends, ad design, client image & voice, marketing psychology. Business Administration 2021 Customer service, research, communications and IT skills, databases e.g., Excel, meetings & minutes.