CHARLES EMMANUEL ONOJA
Automation and Integration Specialist--
Ikeja, Lagos State, Nigeria.
Professional Summary
I'm a highly Dedicated Automation and Integration Specialist with Years of experience in designing and
implementing streamlined workflows. Proficient in leveraging tools like Airtable, Zapier, and Make.com to
enhance business efficiency and reduce manual tasks. Passionate about identifying inefficiencies and
crafting custom solutions that drive productivity and operational excellence. Seeking to contribute my
expertise to a forward-thinking team committed to innovation and growth, resulting in a 40% increase in
productivity.
Skills | Tools:
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Automation Tools: Airtable, Zapier, Make.com/Integromat
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Integration: API Integration, Data Synchronization, SaaS Applications , Scripting
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Soft Skills: Problem-solving, Communication, Critical Thinking, Attention to Detail
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Documentation Tools: MS Office Suite (Word, Excel, PowerPoint)
Work Experience
Workflow Automation & Integration Specialist | Clowdworkers | June 2022 - August 2024
Key Responsibilities:
● Designed and implemented automated workflows using Zapier, Integromat, and Airtable,
streamlining business processes across multiple departments.
● Collaborated with cross-functional teams to identify inefficiencies, leading to a 30% increase in
productivity.
● Developed custom integrations between SaaS applications and internal systems, improving
operational efficiency and ensuring seamless data flow.
● Integrated and maintained third-party applications, APIs, and databases with the company’s core
systems.
● Utilized Zapier and Make to automate workflows and enable real-time data synchronization across
platforms.
Achievement:
Led the integration of over 30 third-party applications, which resulted in a 25% reduction in
●
system downtime and enhanced data accuracy.
● Implemented error handling and monitoring mechanisms, ensuring the reliability and stability of
integrations.
● Successfully reduced manual tasks by 40% through custom automation solutions, saving the
company over 500 hours annually.
● Successfully led the automation of the customer onboarding process, reducing onboarding time by
50% and improving customer satisfaction by 20%.
Additional Experience:
● AI Prompt Engineer: creates and improves text prompts for AI systems, helping them understand
questions better and give more accurate and useful answers.
● Virtual Assistant: Provided administrative support, managed schedules, and assisted with project
coordination for various clients.
Graphic Designer | Adobe Photoshop: Created visual content, including logos, flyers, and business
●
cards, enhancing brand visibility for clients.
● Sales Representative: Achieved sales targets, built strong client relationships, and contributed to
revenue growth.
Education | Certification
Degree:
● HND Biochemistry | Institute Of Management and Technology, Enugu | Nigeria | August 2020
Certifications:
● Airtable Academy - Airtable Automations, Scripting
● Zapier Learning - Zapier Integrations
● Make Academy - API Integrations
●
ALX - Professional Foundations Course
● ALX - Virtual Assistant
●
ALX - AI Prompt Engineering
● Delipat Freelancy Academy - Customer Relationship Management “SalesForce”
● Rob Armbruster Academy - Customer Relationship Management “Hubspot”
● Michael Freelancing Academy - Training on Automation, Integration, Scripting, API, using
Airtable, Zapier and Make.com
References
Available upon request.
