VILLANUEVA, CHARLES EITHREIM GUTIERREZ
71 San Guillermo Street, Bayanan, Muntinlupa City
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Objective
To learn, improve, and polish new skills.
To use skills learned for personal and professional growth.
Skills
Computer knowledge (MS Office, Internet, Adobe Creative Cloud)
Analytical, goal oriented and able to work under pressure and minimal to no supervision
Educational Attainment
Bachelor in Banking and Finance
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Polytechnic University of the Philippines
A. Mabini Campus, Anonas Street
Sta. Mesa, Manila, Philippines 1016
Work Experience
Customer Service Representative – Yellow Pages AU/Telstra
April 2014 – September 2016
TeleTech Customer Care Management Services
SM Mall of Asia Complex
Pasay City, Philippines
Interim Subject Matter Expert –Telstra
September 2016 – January 2017
TeleTech Customer Care Management Services
SM Mall of Asia Complex
Pasay City, Philippines
Customer Care Associate - Camp Australia
January 2017 – March 2017
MicroSourcing Philippines – SM Mall of Asia
SM Mall of Asia Complex
Pasay City, Philippines
Senior Operations Representative
June 2017 - July 2018
Capital One Philippines Support Services Co.
Northgate Cyberzone
Alabang, Muntinlupa City, Philippines
Home-based ESL Tutor
March 2019 – Present
Chungdahm Philippines, Inc.
Wilcon IT Hub
Chino Roces Avenue, Makati City, Philippines
