Charles Cruz
Email Marketing Designer - Creating responsive HTML Email Templates and Web designing
CRUZ, CHARLES NOEL B.
Cainta Rizal 1900, Manila, Philippines
Mobile: -
Email:-OBJECTIVE:
To develop my skills, to continue to grow in leadership, knowledge and excel in innovative
technology application.
EMPLOYMENT HISTORY:
Web Developer
July 2014 – June 10, 2016
ServiceSeeking.com.au
25 ADB Avenue, Discovery Suite, Ortigas Center, Pasig City, 1605, Metro Manila
Key Responsibilities and Skills
Creating Landing pages (HTML, CSS, javascript, jquery)
Creating HTML Email templates
Website development using Ruby on Rails (beginner), SLIM, Git, Bootstrap, CSS
Working knowledge of Heroku/Github
Basic knowledge in SEO, Keyword Research
Google Spreadsheet, MS Office, Excel, Google Docs, Autopilot, Litmus, Keynote
Process Expert Kewill Support
November 2013 – July 2014
Maersk Global Service Centres (Philippines) Limited
Wynsum Corporate Plaza, No.22 F. Ortigas Jr. Road, Ortigas Center, Pasig City
Senior Associate Operations
November 2010 – November 2013
Maersk Global Service Centres (Philippines) Limited
Wynsum Corporate Plaza, No.22 F. Ortigas Jr. Road, Ortigas Center, Pasig City
Key Responsibilities
Provide Level 2 of supporting resolving service interruptions as quickly as possible.
Perform indepth analysis of data issues – issue resolution, root cause analysis
Provide or coordinate troubleshooting support for data quality issues
Prepare functional or technical documentation
Suggest and initiate new ideas that will reduce wastes & help to improve all tasks related to process
Active involvement during team discussions
Exhibit flexibility regarding work schedules and assignments
Actively participate and share feedback regarding task assignments and contribute towards achievement of
project deliverables
Provide guidance to new team members. Assist new members with problem solving and give support in the
development of process competencies
OntheJob Training
Support System Analyst
April – May 2009
Information Security System and Internet Support Division
Data Center Building,
Philippine Airlines
Key Responsibilities
Coordinates with users regarding the use of software packages and equipment; assists with utilization of
packages, software package applications or programs; identifies, reviews and recommends software and/or
equipment to meet user needs; answers questions or resolves problems.
Installs and/or assists in installation of software packages and/or equipment to include
Configuration of software/hardware.
EDUCATION:
Bulacan State University, Malolos City, Bulacan, Philippines
April 2005 – March 2010
Bachelor of Science in Electronics Engineering
TRAINING:
OntheJob Training
Support System Analyst
April – May 2009
Information Security System and Internet Support Division
Data Center Building,
Philippine Airlines
PERSONAL BACKGROUND:
Languages Spoken
: English
Excellent English written and oral communication skills; ability to communicate effectively to different styles
at all levels
Assume accountability through willingness to take ownership and responsibility to accomplish goals.
Efficient planning and time management skills, to meet strict deadlines and team objectives, with an ability to
prioritise key tasks while working under pressure.
Ability to multitask in the completion of any assigned functions.
I hereby certify that the above information are true and correct to the best of knowledge and belief.
______________________________
CHARLES NOEL B. CRUZ
