Charlene Tagolgol

Charlene Tagolgol Lot 14 Block 30 Marilao Grand Villas, Loma de Gato, Marilao Bulacan 3019 -- OBJECTIVE To be employed in a company and face new challenging opportunities that could provide positive contribution to the organization growth and profitability. EDUCATIONAL BACKGROUND Tertiary : ABE International Business College 328 The Big Orange Bldg., Brgy 86, Caloocan City Course : Bachelor of Science in Accountancy 4 Years (2016) Secondary : Colegio De Santa Maria Bagbaguin, Sta. Maria, Bulacan (2010) Primary : Tubod Central Elementary School Poblacion Tubod, Lanao Del Norte (2006) ON-THE-JOB TRAINING ABS CBN Corporation - Clerical Works at Finance – Treasury Department June-July 2015 (200 hours) Routing and filing of documents Printing, photocopying, scanning of checks and documents Answering phone inquiries by suppliers WORK EXPERIENCE Alpha Securities Corporation Accounting Assistant/Sales Trainee April 2017 - June 2018 Provide clerical support to management as requested Answer the inquiry of the clients and prospective clients Download and upload transactions in the system every start and end of the day Posting to the system the buy and sell order of the clients Calling/messaging the client at the end of the day for all the transactions made Ensure that receivables are collected promptly Maintain petty cash fund Make checks for clients and suppliers Maintain an orderly filing system Teleperformance – SM Fairview Customer Service Representative September 2015 – February 2016 Answering questions of members related to the their insurance, coverage, procedures and bill Assisting the providers about their specific concern Providing options to the member on how to lessen their cost Processing material request and faxing documents to physician’s office. SITEL Philippines – Customer Service Representative December 2012 - March 2013 Obtains client information by answering telephone calls; interviewing clients; verifying information Determines eligibility by comparing client information to requirements. Inform clients by explaining procedures, answering questions, providing information. SM Homeworld Shopping Corp SM North Edsa – Sales Clerk July 2012 –November 2012 Provides good customer service at the selling area Assists in visual display of merchandise Replenishes stocks periodically First line person for front counter customer assistance SKILLS   Excellent communication skills MS Office, Google Docs and Sheets Internet Research Calendar Management Transcription Data Entry Email Management Social Media Management Reliability and interpersonal skills Ability to take initiative and work unsupervised Quick learner Work effectively under pressure I hereby certify that all the information above is true.