Charlene Relativo

I have 9 years of experience with BPO Industry as Technical Support Representative in which I troubleshoot computer networking issues related to modem set up and advance router configuration. this also includes software related issues. Part of the team that handles Sales for the program's services. I was an Escalation Supervisor that resolve escalated cases for billing and other related reviews. Had a chance to be part of the gaming account that also involves game inquiry, troubleshooting, billing and customer service. During may stay with the company, I was recognized as one of the excellent worker for the account.

My hopes are high to be part of the succeeding milestone of your team. My extensive experience both technical and billing as well as my disposition are more than willing to be refined for improvement and mastery.