Charlene Manalansang

MANALANSANG, CHARLENE AGBAYANI City Address: Jennys Ave, Rosario, Pasig City, Philippines Provincial Address: Brgy. 16 Salsalamagui, Vintar, Ilocos Norte, Philippines Mobile No: (- E-mail Address:-SKILLS: ● Data Entry | Data Management – 10/10 - Excel, Citrix Receiver – 8years ● Email Management – 10/10 - Outlook, Gmail, Yahoomail – 11 years ● Reports - 10/10 - Microsoft word, excel, and power point – 8 years ● Internet Research – 8/10 - Google | Yahoo – 8 years ● Customer Service – 7/10 - Phone call, Chat, Personal – 8 years ● Online Shopping Stores – 7/10 - Gearbubble, Etsy, Amazon – 1 month WORK EXPERIENCE: • ​January 17, 2011 – April 30, 2019 Team Lead, Healthcare Account Cognizant Technology Solutions 2nd Floor, ScienceHub Tower 4, Campus Avenue, McKinley Hill, Taguig City Job description: ● Workers' Compensation Services ​/ ​Medical HealthCare Service - ​We provide industry leading clinical Workers' Compensation services. We assist clients in managing healthcare related costs within the Workers' Compensation and broader Casualty market while providing a direct positive impact on quality and productivity metrics. - ​By a world-class operational team located in the US and Manila, Philippines we deliver a client-centric services. We operate service centers, staffed with both US and Philippine licensed nurses, as well as pharmacists and physicians to support a range of clinically focused programs. After developing a clear understanding of our clients' unique clinical needs, we provide support in the development, design, implementation and management of customized solutions. • ​February 8, 2010 – September 1, 2010 RN Resident / Volunteer Nurse Victoriano Luna General Hospital AFP Medical Center, V Luna Road, Quezon City Job description: - Nurses provide hands-on care to patients wherein we promotes and restores patients' health by completing the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families; supervising assigned team members. • ​May 2008 – January 2010 Occupational Health Nurse Team Lead ActiveOne Health, Inc 88 Corporate Center, 9​th​ Floor 141 Sedeno Street, Salcedo Village, Makati City Job description: - ​Occupational Health Nurse assist physicians in health care facilities (clinic setting) and perform duties such as delivering patient care, administering treatments, monitoring vital signs, performing tests, recording patient behavior, and handling medical emergencies. Patients are brought to nearest hospial in cases of emergency TRAININGS ATTENDED:​ • ​Coaching 101 Workshop  July 30 - 31, 2018  Cognizant Technology Solutions • ​Express Workshop - Effective Communication and Client Focus  September 07 - 08, 2017 ​  Cognizant Technology Solutions • ​Associates in Claims (AIC) Training  August to September 2016  Cognizant Technology Solutions • ​Excel Training (Beginner, Intermediate, Advance)  June 2015  Cognizant Technology Solutions • ​Facet Training  June 2015  Cognizant Technology Solutions • ​Embark/Leadership Skills Training  2015  Cognizant Technology Solutions EDUCATIONAL BACKGROUND: ▪ Postgraduate Degree (Units) - 2013 Master in Business Administration (MBA) Polytechnic University of the Philippines - Sampaloc, Manila, Philippines ▪ Tertiary Level - 2001 – 2005 Bachelor of Science in Nursing Far Eastern University - Nicanor Reyes Street, Sampaloc, Manila, Philippines ▪ Secondary Level - 1997 – 2001 Ilocos Norte College of Arts and Trades - P. Gomez St., Laoag City, Philippines CHARACTER REFERENCES: Jeanie C. Abobo Administrative Office Vergara Mamangun Jamero Law Offices - Cityland Herrera Tower Rufino St. Salcedo Vil, Makati City Contact no / Email address:- |-Mary Cherubin Suaybaguio Financial Reporting Analyst Citibank, N.A. ROHQ - Citi Plaza 34th Street, BGC, Taguig City Contact no / Email address:- |-Kris Xandra Cortez Senior Manager Macquarie Offshore Services Pty. Ltd - L29 Tower 1, The Enterprise Center, 6766 Ayala Ave, Makati Contact # / Email address:- |- ​ I hereby certify that the above information is true to the best of my knowledge and beliefs. ____________________________ ​Charlene Q. Agbayani-Manalansang