Charlene de Ynchausti

1 St. Benedict, Tierra Vista Heights Nangka, Marikina City Philippines 1808 Telephone No. - Mobile No.: - E-mail Address:- CHARLENE C. DE YNCHAUSTI Work Experience PRODUCT SPECIALIST Versatech International, Inc. June 27, 2017 – September 6, 2017 - Maintains constant communication with global vendors regarding company’s orders. - Work with sales team in developing business plans to achieve company revenue goals. - Address customer issues and concerns in a timely fashion to ensure customer satisfaction. - To identify new customers and working with the sales team to retain existing customers. SENIOR SUPPLY CHAIN SPECIALIST EA Global Supply Chain Solutions Inc. January 4, 2012 – June 16, 2017 - Maintains constant communication with global vendors regarding company’s Orders, Importation and Logistics coordination. - Maintains constant coordination with product managers and sales group, finance and warehouse on upcoming new models for system registration, product orders, importation and logistics. - Prepares weekly report on the forecast, shipment monitoring and sales performance of the company. TECHNICAL ASSITANT EA Global Supply Chain Solutions Inc./Neo Manufacturing and Services Inc. September 19, 2011 – January 3, 2012 - To assists in the smooth, effective delivery of administration and support to the sales team. - Responsible for servicing clients and partners (distributors) by responding to inquiries about the company’s products, services, programs and promotions. - Maintaining accurate records and production of correct, up-to date information as required. - Prepares weekly report on the sales performance of the group. PROJECT EXECUTIVE Solutions Digitas Philippines March 15, 2010 – September 2, 2011 - Implementation, Monitoring and reporting of promotions based on specifications of clients - Responsible for the computation, filing, informing and releasing partners’ incentives mandated by the programs implemented by the client. - Coordinates and negotiates with hotels, restaurants, caterers and suppliers intended for client’s related events/needs. - Acts as program and event coordinator for client’s events like promo launch and partners night. - To assist in the smooth, effective delivery of administration and support to the project manager. - Maintaining accurate records and production of correct, up-to date information as required. IT GROUP DEMAND PLANNER Samsung Electronics Phils. Corp. (Contractual) March 1, 2009 – March 1, 2010 - To analyze data from sales group and input forecast based on current inventory, existing and incoming marketing promotions to ensure accuracy of forecasting. - Maintains constant communication with Global counterparts regarding Purchase Orders, Importation and Logistics coordination. - Maintains constant coordination with product managers, sales and marketing group, finance and MIS on upcoming new models for system registration and strategic forecast. - Responsible for monitoring and coordinating with sales and marketing group on how to dispose existing aging stocks. - Prepares weekly report on the forecast and sales performance of the group. CORPORATE CHANNELS SALES OFFICER Samsung Electronics Phils. Corp. (Contractual) October 1, 2008 – February 28, 2009 - To fully cover managed partners on sales calls and Tenderbiz support. - To increase mind-share in the salesman level. - To ensure achievement of Partner’s Targets. - In-charge of proper communication of on-going and up-coming channel programs, events and trainings. IT CORPORATE BUSINESS SPECIALIST Samsung Electronics Phils. Corp. (Contractual) December 6, 2006 – September 31, 2008 - To assists in the smooth, effective delivery of administration and support to the corporate managers. - Responsible for servicing clients and partners (distributors) by responding to inquiries about the company’s products, services, programs and promotions. - Maintaining accurate records and production of correct, up-to date information as required. - In-charge in updating sales funnel (pipeline) of corporate channel partners and prepares monthly submission of sales funnel to Corporate Channel Manager and General Manager. - Manages the tender business transaction for Retail and Corporate Channel Partners. Validates registrations and provide recommendation for the approval of Corporate Channel Manager & Product Managers. Follow up update or status of pending transactions. - Responsible for the computation, filing, informing and releasing partners’ incentives mandated by the programs implemented by the corporate manager. - Maintains confidential records such as tender business pricing, sales report, incentive claims, and certifications. - Prepares Certifications for Government Bidding. - Coordinates and negotiates to hotels, restaurants, caterers for venue reservations intended for company corporate related events. - Acts as program and event coordinator for all IT corporate events like trainings & technology update DATA ENCODER DataScope Communications [Phils], Inc. October 28, 2004 – December 5, 2006 - Encodes information from different forms into the data system to ensure information is accurately processed. - Verifies specified jobs to detect and correct possible encoding or other errors to ensure data is error free. COLLECTIONS ASSOCIATE AIG Credit Card Phil., Inc. March 8, 2004 – August 23, 2004 - Responsible for working from queues, making outbound calls and making payment arrangements with customers but failed to meet their initial financial obligation. DOCUMENT ANALYST/TRAINING STAFF Athena E-services Corp. December 2, 2003 – March 8, 2004 - Encodes information from different forms into the data system to ensure information is accurately processed. - Verifies specified jobs to detect and correct possible encoding or other errors to ensure data is error free. - Conducts training to other document analyst for the new projects received DOCUMENT ANALYST Athena E-services Corp. March 3, 2003 – December 1, 2003 - Encodes information from different forms into the data system to ensure information is accurately processed. - Verifies specified jobs to detect and correct possible encoding or other errors to ensure data is error free. ADMINISTRATIVE ASSISTANT Procter & Gamble Phils. Inc. July 5, 2002 – August 1, 2002 (Contractual) - Filing of documents - Checks and reports needed or missing documents of each employee COLLECTIONS OFFICER Citibank Philippines September 18, 2001 – February 18, 2002 (Contractual) - Responsible for working from queues, making outbound calls and making payment arrangements with customers but have exceeded their credit limit. FAMILY SERVICE REPRESENTATIVE ACA Marikina Express / ACA Marikina September 26, 2000 – February 28, 2001 / November 30, 1999 – April 30, 2000 (Working Student/Contractual) - Handles the day to day transactions of the store such as inventory, sales, telemarketing and customer assistance - Maintains store cleanliness and orderliness SAN LORENZO RUIZ WORKING SCHOLAR University of Santo Tomas – Central Library June 1999 – October 1999 (working student) - Maintains the cleanliness and orderliness of the library - Assigned in the baggage counter Professional Qualification CIVIL SERVICE PROFESSIONAL EXAMINATION Rating: 86.49% (May 9, 2002) Education COLLEGE University of Santo Tomas College of Commerce, B.S. Business Administration 1997 – 2001 SECONDARY St. Scholastica’s Academy of Marikina 1993 – 1997 ELEMENTARY St. Scholastica’s Academy of Marikina 1988 – 1993