Charlene Callender

Charlene Callender 18808 Bent Willow Circle Germantown, MD 20874 - charlene.callender1995@gmai l.com EXPERIENCE SKILLS Cornerstone Montgomery, ​Germantown — R ​ ehabilitation Counselor Client & Employee Relations November 2019 - PRESENT ● Supported clients in medication monitoring. Check off each Management medication taken in CaraSolva and paper MMR to ensure all Organizational skills medications are taken as prescribed for clients. ● Scheduled and attended doctor’s appointments with clients. Follow up with any new referrals and filling prescribed medications. ● ● Efficient Calendar Time Management Strong oral and written Familiarized with all emergency procedures and the information communication skills contained in all manuals. Microsoft Office Maintained five client treatment plans and a monthly program outcome for primary clients. Interviewing and writing specific Schedule Management treatment plans for thos primary clients. ● Maintained compliance with HIPAA regulations and clients privacy rights. ● Used internal software and reporting protocols to successfully enter progress notes and treatment plans. ● Entered shift, notes and billing notes within 48 hours on Anasazi for a total of sixteen clients. ● In depth knowledge and ongoing training on mental illness, substance abuse and addiction as a whole. Focusing on schizophrenia and other severe mental illness disorders. ● Provided 1:1 counseling to clients. ● Ability to make sound judgement in a crisis situation. Target, ​Rockville — ​Style Consultant August 2019 - November 2019 ● provided tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. ● prioritized guest experience while blending completion of tasks that ensure the product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom. ● Scanned, handled and moved merchandise efficiently and safely, LANGUAGES French (Native) Haitian Creole (Full) English (Full) including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds. Poissy Townhall, ​France​ — ​ A ​ dministrative Assistant January 2014 - January 2016 ● ● ● ● Managed and prioritized partners’ schedules to ascertain that their time is focused on critical, strategic issues. Ensured follow-through of all discussed items in meetings, with updates being incorporated to reports. Coordinated daily customer service operations such as front desk processes, orders and payments. Developed, planned and implemented legally adherent and co-effective procedures for office operations. EDUCATION Institut Regional du Travail Social, F ​ rance — State Diploma of ​Social Economic and Family Counseling (DECESF) September 2015 - October 2016 ● Technology Expertise Consulting ● Applied Technology Expertise Consulting ● Collective Engagement of Presenting and Training and Project Methodology ● Social Politics Knowledge ● Involvement in the institutional, Partnership and Joint Partnership Dynamics Institut Superieur Cloriviere, ​France — Higher Technician’s Certificate of Social Economic and Family B ​ TS-ESF September 2013 - July 2015 ● Health Nutrition Hygiene ● Applied Physics and Chemistry ● Accommodation Housing ● Investigative Methodology ● Communication Louise Weiss High School, F ​ rance — High School Diploma September 2011 - July 2013 ● ● ● ● ● ● French Mathematics Philosophy Physics English Applied Sciences PROJECTS The integration of young adults with Autism through employment — ​ ​Thesis ● Interview young adults with Autism on their work experience, skills and symptoms. ● Interview unemployment specialist on the difficulty to find employment for young adults with Autism. ● Write 35 pages on the subject including the research methodology. ● Presente the thesis on an oral exam.