Charlene Cabato Balansag

PROFESSIONAL CAREER Subject Matter Expert VXI GLOBAL HOLDINGS DAVAO- Providing knowledge, resources and information to support agents Address customers concerns accurately and timely. Ensuring accuracy of the content. Coaching and training agents on improving Customer Interaction and offering advisors guidance. CHARLENE BALANSAG CUSTOMER SERVICE REPRESENTATIVE Customer Service Rep VXI GLOBAL HOLDING DAVAO- - Handled international accounts and assisted clients daily Talked to clients over the phone to resolve issues EDUCATION HISTORY De La Salle John Bosco College Bachelor of Science in Business Administration major in Marketing Management Class of 2018 EXECUTIVE PROFILE I am a customer service representative with a broad experience in handling local and international accounts. I deal with complex issues efficiently. SKILLS AND INTERESTS MULTITASKING COMMUNICATION CUSTOMER SERVICE LEADING AND MANAGING PROBLEM SOLVING COMPUTER PROFICIENCY ACHIEVEMENTS Most Promising Customer Service Representative (2017) Top 4 over all agent (2018) GET IN TOUCH! Mobile:- Email:- Address: Purok 4 Cumawas Bislig City, Surigao del Sur REFERENCE JOHN CARLO MUSAD Mobile number:- Email ad:- Aivie Grace Clet Mobile number:- Email ad:-Subject Matter Expert