Charlene Acosta

Honolulu, HI 96825 https://www.linkedin.com/in/charlene-acosta-- CHARLENE ACOSTA PROFILE Interpreter and translator with proficiency in Spanish Language. Extremely skilled in translating complex legal and technical documents. Robust ability to use active listening and interpersonal communication skills to provide quick and accurate simultaneous translation and interpretation services. EXPERIENCE Owner/Chef/Manager/Admin. | The Dominican Kitchen LLC February 2017 - Present As a restaurant Owner/Chef/Manager/Administrator some of the many duties are Coordinating, analyzing, and planning of the restaurant profitability. Monitor sales data along with customer reactions and interactions, while continuing the task of brand development. Supervise another Spanish speaking chef, delegating tasks, develop business strategies. Respond to customer questions. Organize, and offer seasonal discounts, manage finances, and make financial decisions regarding budget allocation while utilizing QuickBooks Online, complete tax filing and disbursement calculations. Take food orders in Spanish or English, prepare, and serve food while adhering to food safety regulations. Facilitating management and direction of all aspect of restaurant operations including the maintenance of a business owned website and social media presence in 3 social media outlets. Assist in the planning and management of menus selection, price point and menu presentation. Mobility Coordinator | Innovative Paradigm/Paratransit INC. Feb. 2012 – Feb. 2016 Conducted several daily in-person interviews (in Spanish then translated to English when needed) while observing; cognitive, physical, sensory and transit skills functional assessments of elderly, adults, young adults applicants with a wide range of intellectual, physical and neurological disabilities while complying with the (ADA) and Paratransit regulations and guidelines in order to determine applicant’s eligibility to use TheHandiVan services. Collaborated with care providers, medical staff, and other professionals also involved with the applicants. Created/maintained accurate records in the Innovative Paradigms' proprietary ADA eligibility software. Answered phones, managed fax/scanning machine, wrote determination letters, provide information for appeals, among other responsibilities. Administrative Assistant | T & M Multi Services January 1995 - January 2000 Conducted all office administration duties such as faxing, answering telephone calls, creating, and responding to emails in English and Spanish. Wrote letters, translated from Spanish to English; birth certificates, marriage decrees and other legal documents from among other duties. EDUCATION UMASS Lowell- Bachelor of Arts (B.A.), Philosophy Minor in Sociology- SKILLS & INTERESTS Cultural Competence • Customer and client relations • Research •Technical writing •Active Listening and communication •Business Creation & Management • Knowledge of all Microsoft Office Programs • (Self-Taught) QuickBooks Online • Reading • Travel. • Zumba