Charleen Gamuyao

CHARLEEN GAMUYAO VIRTUAL ASSISTANT -- A freelance virtual assistant who is proficient in handling administrative projects, including but not limited to: document creation and data entry. Can work one-on-one with small businesses to provide flexible and affordable administrative support. EXPERIENCE Virtual Assistant|Admin Operations Support MP Quality Cars Leasing Inc. 2021 - 2025  Managed CEO calendars, scheduled appointments, and coordinated meetings for clients and executives  Handled email and inbox management, responded to inquiries, and drafted professional correspondence  Performed data entry, file organization, and document preparation using Google Workspace and MS Office  Provided customer support via email, chat, and phone; resolved basic concerns and escalated issues as needed  Conducted internet research, compiled data, and created reports and summaries as requested  Maintained client records and project updates using task management tools Admin Assistant |3MR Optimus Credit Corp 2015 - 2021        Verified accuracy of financial transactions and loan documents Reconciled bank statements and handled check validations and deposits Processed client loan applications and maintained accurate records Prepared branch financial statements and analysis reports Handled email and inbox management, responded to inquiries, and drafted professional correspondence Performed data entry, file organization, and document preparation using Google Workspace and MS Office Provided customer support via email, chat, and phone; resolved basic concerns and escalated issues as needed. EXPERTISE  General Administrative  Bookkeeping / Finance  Communication  Customer Service SKILLS  Email Marketing  Appointment Scheduling  File organization  Email and Calendar Management  Travel Planning and Booking  Handling Complaints and Feedback CHARLEEN GAMUYAO VIRTUAL ASSISTANT -| - SERVICES I CAN DO FOR YOU:         Administrative Support Data Entry and Management Customer Support Research Assistance Creating and formatting documents Technical Support Article creation Copywriting for marketing materials Order processing Inventory management Customer communication for online stores Troubleshooting technical issues Calendar management Email organization and response Appointment scheduling  Travel arrangements  Basic Accounting  Reconcilation    WORK WITH ME NOW! TESTIMONIALS FROM MY CLIENTS Cha’s is an absolute game-changer! Her organization and attention to detail have streamlined my business operations, making everything run smoothly.” -Jeanette Jifkins – Onyx Online Law TOOLS I’M FAMILIAR WITH: Trello Asana Google Drive Dropbox Slack Microsoft Zooms Quickbooks /Xero Calendly Google Calendar Gmail StayFocsd Capcut Canva Onedrive