Charl Chavez

Results-driven IT Support Specialist and IT Analyst with 10+ years of experience in help desk support, application support, incident & problem management, asset inventory management and robotic process automation (RPA). Proven expertise in troubleshooting, database management, data analysis, and business analysis across global enterprise environments. Certified in ITIL Foundation, Microsoft Azure and AI Fundamentals, Power Platform, and Lean Six Sigma.