Charity Wangui Kamengere

CHARITY KAMENGERE P.O. Box 29, Ng’arua Tel: -/ - Email:- PROFILE SUMMARY I am a highly skilled and well-presented Business Management professional with a background in procurement and supply chain. My experience and education background have enabled me acquire skills in areas such as; accounting, general ledger management, finance reports, procurement, procedure of procurement using local purchase order and promissory notes, stocktaking procedure, budgetary planning, underwriting and customer service. In addition, I am also team player with the ability to work and engage my expertise and help when called upon to. My focus is to secure a position that will enable me to engage the skills and expertise I have been able to acquire with a view to participate in the active growth of the organizations business and in the process gain more experience in the same. PERSONAL DETAILS Year of birth: 1990 EDUCATION Bachelor’s Degree in Business Management (Procurement & Supply Chain Management)- Mount Kenya University;- Diploma in Business Administration- Nyeri Technical Training Institute;- Microsoft Computer Packages- Egerton University; 2008 Kenya Certificate of Secondary Education- Gatero Girls’ High School;- KEY SKILLS AND COMPETENCIES ACQUIRED Accounting skills: Skilled in handling general accounting and finance principles such as reconciliations, the general ledgers and balancing of accounts, quotations, handling LPO and LSOs including opening company tenders Sales processes: Skilled in SAP-ERP (System Application and Products-Enterprise Resource Planning) sales, and dispensation of purchase requisition, sales orders, issuance, and goods receipt Salesforce CRM support. Highly skilled in Salesforce CRM end-user support and knowledgeable in sales processes including cases, campaigns, opportunities, order booking, schemes, price books, expense claim management and merchandising. General ledger management: Skilled in carrying out general ledger reconciliations and Profit and Loss, Balance sheet accounts reconciliations Financial reports: Skilled in the Preparation accounts evaluation reports Budgetary planning: Experienced in providing data required for budgetary planning and budget management when procuring commodities Procurement: Skilled at handling the procuring process from inspection of incoming goods, receiving and storing ordered goods Communication and Interpersonal skills: Highly skilled at making good conversations and creating rapport through my listening and feedback thus enabling lasting mutual business relations Customer Service: Ability to handle clients with absolute dignity from walk in customers to directing their calls also giving adequate information that they may inquire Underwriting skills: Capability to file branch underwriting details advice forms, and issue certificates of Insurance and receipting Organisation skills: Excellent documentation, time management skills-ability to pay attention to detail and report accurately ICT Competency: Experienced in using various accounting software for example using the Ms suite for example Word, Excel and Outlook WORK HISTORY Administrative Assistant The Andy Veterinary Clinic October 2019 – January 2020 Duties and Responsibilities Stock Taking Cash Reconciliation Debt Collection Newsletters Salesforce Technical Support Assistant Bidco Africa Limited, Kenya; July 2017 to May 2019 Duties and Responsibilities Providing day to day Level 1 end user support on Salesforce to over 100 users who include regional trade marketers, territorial trade marketers and area trade marketers Creating and maintaining primary and secondary customer master data and product master data in Salesforce. Training new and existing users whenever necessary on system functionality and new Salesforce features to increase their knowledge. Preparing user centric manuals with how-to procedures to guide user when interacting with Salesforce Performing Salesforce administrative tasks such as creating users, profiles, roles, reports, dashboards and password resets Monitoring teams Salesforce adoption rates and responding by providing them with training sessions, communication and documentation to better utilize Salesforce. Maintaining data quality by identifying, deleting or merging duplicate records, cleansing and updating inaccurate data. Conducting data analysis using Salesforce reports & dashboards to deliver insights to the business. Using Ms Excel to perform data transformation and creating visualizations to present data exported from Salesforce. Actively participating in the hiring process of salespeople by preparing psychometric tests, providing interviewees with applicant detail form and other necessary correspondences. Working closely with and assisting other departments within the organization as needed. Performing office administrative tasks such as raising SAP purchase requisition for digital department, ensuring support partner invoices are processed and paid among other duties. Supply Chain Officer (Temporary basis) Kenyatta International Convention Center Nairobi; February 2016 Duties and Responsibilities Preparation of Local Service Order (LSO) and Local Purchase Order (LPO) through ERP SYSTEM Preparation of quotation and doing of analysis through ERP Filing stores requisition sheets and updating stock ledger cards manually and in the computer. Issuing the requested items to the intended user department Assist in opening of tenders. Receiving items into the store from the suppliers Receiving internal and external calls and direct as appropriate. Arranging the stores Safe operation of machines and equipment in the department Inspection of delivered goods/materials Preparation of evaluation reports Intern Kenyatta International Convention Center Nairobi; August –October 2016 Duties and Responsibilities Prepared Local Service Order (LSO) and Local Purchase Order (LPO) through ERP SYSTEM Prepared of quotation and doing of analysis through ERP Filled stores requisition sheets and updating stock ledger cards manually and in the computer Issued the requested items to the intended user department Assisted in opening of tenders Received items into the store from the suppliers Received internal and external calls and direct as appropriate. Arranged the stores Safely operated machines and equipment in the department Inspected delivered goods/materials Prepared of evaluation reports Assistant Underwriter Cooperative Insurance Company, Nyahururu Branch; December 2012 -December 2013 Duties and Responsibilities Handled customer care services with high regard Handled transactions and customer queries Attended to customer needs and offer the best solution based on proper company policies Effectively communicated ideas, suggestion, and answers Serving walk-in clients Issued certificates of Insurance and receipting Debited and issued debit notes Filling branch underwriting details advice forms OTHER WORK EXPERIENCES Worked as an Intern in the Records Department of Nyahururu District Hospital; September- November 2010; where I was involved in billing in the wards, filling ,patient Indexing, coding of files, registration of newborn, procedure of procurement using local purchase order and promissory notes, stocktaking procedure, consolidation of stock, official receipting INTERESTS AND HOBBIES Reading business journals, newspapers, cooking, participating in community service programs REFEREES Mr. Shad Raza Bidco Africa Limited Email:-Tel: - - Mr. Dennis Kariuki NIC Bank Email:-Tel: - Mr. William Mwangi Senior Lecturer Mount Kenya University Email:-Tel: -