Charity Tongson

CHARITY B. TONGSON Address: St. Joseph Homesville Brgy. Palanginan Iba, Zambales Philippines 2201 Cellphone #:- /- Landline#:- Email Address:----------------------------------------------------------------------------------------------------------------------------- Profile: Able to handle multiple assignments under pressure. Strive on working in a challenging environment. Objective: Seeking for a job position where I can enhance my knowledge and skills attained. Education Graduate of Bachelor of Science in Commerce major in Management Columban College, Olongapo City (June 2000-May 2004) __________________________________________________________________________ Work Experience: Reservation Agent (RESA) Airlift Travel & Tours (Iba Town Center Iba, Zambales) February 2016 – October 2016 Book requested ticket (local & international) by clients depending on desired destination using the online ticketing system provided like PAL, Cebu Pacific, Jetstar, Cathay Pacific, etc. Do the rebooking if requested by the client. Book also 2GO ticket using the online system provided by the agency. Arrange tour destination (local & international) like land arrangement, package deal (with hotel & airline ticket) wherever places desired by the client by online booking, contacting tie-ups to reserve hotel accommodation & tours. Assist walk-in client’s inquiry regarding price of tickets & tours. Frontline Staff / Waitress Opera Café / Ayad Group Ltd. (Doha, Qatar) December 13, 2012 – August 30, 2013 Meeting, greeting, and getting feedback from customers with a smile and ask for a repeat business that they will be back. Gives customer necessary assistant in order for them to enjoy their meal in the outlet. See the everyday operation of the restaurant from cleaning the floor, check out the table settings and monthly/ weekly promos. Help the manager sell or up-sell the products to increase the outlet income. Bartending / preparing the coffee / drinks in the bar if assigned. Assist customers like taking order, key-in order in POS, print bill, serves foods and drinks. Busting dishes to the wash area. Do related task assigned by the manager on duty. Cleaning the outlet if necessary especially when doing the closing schedule. Barista / Waitress O’ Coffee Club (Raffles & Orchard Outlet Singapore) February 14, 2012 – August 14, 2012 Bartending / preparing the coffee / drinks in the bar. Assist customers with a smile and courtesy. Gives customer necessary assistant in order for them to enjoy their meal in the outlet. See the everyday operation of the restaurant from cleaning the floor, check out the table settings and monthly / weekly promos. Help the manager sell or up-sell the products to increase the outlet income. Assist customers like taking order, key-in order in POS, print bill, serves foods and drinks. Busting dishes to the wash area. Do related task assigned by the manager on duty. Cleaning the outlet if necessary especially when doing the closing schedule. Do the cashiering when needed. Serves as food runner when needed. Project Coordinator Pisces International Placement (Sucat, Paranaque City) June 2006 – January 30, 2012 Conduct interview to walk-in applicants to assess if their working experience are fit to my job order being handled. Attend jobs fair activities whenever assigned by the management. Handles different skilled positions with job order coming from the principal. Assist applicant & employer during the final interview. Conduct assessment to applicants to which job order they are qualified to be lined-up. Send applicant for medical whenever selected by the employer. Send resumes through emails for employer selection. Overall in charge as recruiter for a particular job order assigned coming from principal abroad. Secretary Elementary Department, Columban College (Olongapo City) June 1, 2004 – April 28, 2006 Directly report to the Elementary Principal regarding incoming and outgoing memos from the office of the President and Vice President of the College. Prepare examination test questions and encode date of the pupils. Assess the enrolment procedure for the elementary department. Prepare the absences and substitution of the faculty and report to the accounting department. Assist the principal’s visitors like parents and school heads. Overall in charge in documentation and files of the department which will be needed. __________________________________________________________________________ Skills: Computer Literate Bartending Speed Typing (50WPM approximately) Knowledge in Computer MS Word, Excel, Database, PDF, Power point presentation and editing using Paint program, Printer, Scanner, Telephone, Fax Machines, Photocopier Machine, POS using debit / credit cards. __________________________________________________________________________ Educational Background: Tertiary:Bachelor of Science in Commerce major in Management Columban College, Olongapo City ( October 2000 – May 2004) Secondary:Salaza High School / Zambales Central Institute Palauig / San Felipe, Zambales (June 1996 – March 2000) Primary:Salaza Elementary School Salaza Palauig, Zambales (June 1990 – March 1996) __________________________________________________________________________ Personal Data: Date of Birth:May 31, 1983 Place of Birth:Salaza Palauig, Zambales Age:35 years old Gender:Female Civil Status:Married Height:5’4” Weight:57 kilos Religion:Roman Catholic Citizenship:Filipino Character references available upon request. CHARITY B. TONGSON Applicant