Charity Oyewole

Charity Oyewole

$4/hr
Virtual Assistant, Cold Caller
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
24 years old
Location:
Ede, Osun, Nigeria
Experience:
3 years
CHARITY OYEWOLE| GENERAL VIRTUAL ASSISTANT- Osun, Nigeria | - PROFESSIONAL SUMMARY A Virtual Assistant with over 2 years of experience supporting executive-level clients by managing calendars, handling calls, and preparing high-quality documents and reports. Demonstrated ability to independently schedule and coordinate over 500+ appointments, prioritize daily correspondence, and deliver time-sensitive support with 98% accuracy and confidentiality. A go-getter with a proven track record of improving client productivity by 30%through organized systems and initiative-driven support. CORE COMPETENCES/SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Calendar Management Appointment Scheduling Document Preparation Email and Call Screening Inbound/Outbound Call Handling Confidentiality & Discretion Personal Task Support Presentation Editing Time Management Proactive Communication Task Prioritization Problem-Solving RELEVANT EXPERIENCE GENERAL VIRTUAL ASSISTANT Nov 2023 - October 2024 EHR ●​ Managed executive calendars, scheduling over 500+ meetings and appointments, increasing time efficiency by 35%. ●​ Took inbound and outbound calls, resolving inquiries with 95% first-call resolution and maintaining professional communication across multiple team members. ●​ Prepared and edited 200+ reports, documents, and presentations using Google Docs and Canva, reducing turnaround time by 25%. GENERAL VIRTUAL ASSISTANT​ June 2020 - March 2022 GOSHEN SYSTEMS ​ ●​ Screened and prioritized an average of 100+ weekly emails, ensuring high-priority matters were responded to within 2 hours. ●​ Created automated follow-up templates to streamline correspondence, increasing client responsiveness by 40%. ●​ Proactively identified scheduling gaps and rescheduled conflicts, reducing appointment cancellations by 20%. EDUCATION Bachelor’s of Science (B.Sc) |Adeleke University , Osun Computer Science ​ CERTIFICATIONS AND COURSES ​ EHR Solutions Hub •​ General Virtual Assistant Skills 2024 TOOLS Google workspace -Slack -Calendly- Microsoft Office Suite - Trello - Canva - Notion - Zoom
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