CHARITY OYEWOLE| GENERAL VIRTUAL ASSISTANT- Osun, Nigeria | -
PROFESSIONAL SUMMARY
A Virtual Assistant with over 2 years of experience supporting executive-level clients by managing calendars,
handling calls, and preparing high-quality documents and reports. Demonstrated ability to independently
schedule and coordinate over 500+ appointments, prioritize daily correspondence, and deliver time-sensitive
support with 98% accuracy and confidentiality. A go-getter with a proven track record of improving client
productivity by 30%through organized systems and initiative-driven support.
CORE COMPETENCES/SKILLS
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Calendar Management
Appointment Scheduling
Document Preparation
Email and Call Screening
Inbound/Outbound Call Handling
Confidentiality & Discretion
Personal Task Support
Presentation Editing
Time Management
Proactive Communication
Task Prioritization
Problem-Solving
RELEVANT EXPERIENCE
GENERAL VIRTUAL ASSISTANT
Nov 2023 - October 2024
EHR
● Managed executive calendars, scheduling over 500+ meetings and appointments, increasing time
efficiency by 35%.
● Took inbound and outbound calls, resolving inquiries with 95% first-call resolution and maintaining
professional communication across multiple team members.
● Prepared and edited 200+ reports, documents, and presentations using Google Docs and Canva,
reducing turnaround time by 25%.
GENERAL VIRTUAL ASSISTANT
June 2020 - March 2022
GOSHEN SYSTEMS
● Screened and prioritized an average of 100+ weekly emails, ensuring high-priority matters were
responded to within 2 hours.
● Created automated follow-up templates to streamline correspondence, increasing client
responsiveness by 40%.
● Proactively identified scheduling gaps and rescheduled conflicts, reducing appointment cancellations
by 20%.
EDUCATION
Bachelor’s of Science (B.Sc) |Adeleke University , Osun
Computer Science
CERTIFICATIONS AND COURSES
EHR Solutions Hub
• General Virtual Assistant Skills
2024
TOOLS
Google workspace -Slack -Calendly- Microsoft Office Suite - Trello - Canva - Notion - Zoom