Charity Ofogba

Charity Ofogba Virtual Assistant | Administrative Support Professional Summary Highly organized and detail-oriented Virtual Assistant with 4 years of progressive experience supporting executives, entrepreneurs, and businesses remotely. Skilled in managing complex schedules, streamlining administrative processes, and providing exceptional customer support. Proficient in leveraging technology to enhance productivity and deliver results in fast-paced environments. communicator with a proven ability to work independently across multiple time zones while maintaining professionalism and confidentiality. Key Skills & Expertise Executive Support Schedule Management Email Coordination Data Management Social Media Admin Client Relations Document Processing Internet Research Meeting Coordination Task Prioritization Database Management Report Generation Professional Experience Virtual Assistant (Freelance) Self-Employed | Remote May 2022 - august 2025 Support 8+ international clients across real estate, e-commerce, and consulting sectors • Manage executive calendars, coordinate meetings across multiple time zones, and handle travel logistics • Process 100+ emails daily, prioritizing urgent matters and drafting professional responses • Conduct comprehensive market research and competitor analysis to support strategic planning • Create presentations, reports, and business documents using Microsoft Office and Google Suite • Maintain CRM databases and generate weekly performance reports for client review Administrative Virtual Assistant TechHub Africa | Remote Aug 2021 - Apr 2022 • Provided dedicated administrative support to the operations team of 15+ members • Coordinated virtual events and webinars for up to 200 participants using Zoom and Microsoft Teams • Managed social media content calendar and scheduled posts across LinkedIn, Twitter, and Instagram • Handled customer inquiries via email and live chat, achieving 95% satisfaction rating • Organized and maintained digital filing systems using Google Drive and Dropbox • Assisted with basic bookkeeping tasks and expense tracking using QuickBooks Online Office Administrator Greenfield Logistics Ltd | Port Harcourt, Nigeria Jan 2021 - Jul 2021 • Managed front desk operations and handled incoming calls for busy logistics company • Coordinated dispatch schedules and maintained accurate delivery records • Processed invoices, purchase orders, and maintained vendor relationships • Prepared daily operational reports for management review • Supported transition to remote work systems during organizational restructuring Tools & Software Proficiency Productivity & Communication: Microsoft Office 365, Google Workspace, Slack, Microsoft Teams, Zoom, Skype, WhatsApp Business Project Management: Asana, Trello, Monday.com, Notion, ClickUp, Basecamp Marketing & Design: Canva, Hootsuite, Buffer, Mailchimp, Later, Adobe Express CRM & Business: HubSpot, Salesforce, Zoho, QuickBooks Online, Calendly, DocuSign Education Bachelor of Arts in Mass Communication University of Port Harcourt Second Class Upper Division 2016 - 2020 Certifications & Training • Professional Virtual Assistant Certificate - VA Network Africa, 2021 • Advanced Excel & Data Analysis - Coursera, 2022 • Social Media Marketing Certification - HubSpot Academy, 2023 • Customer Service Excellence - LinkedIn Learning, 2023 Additional Information Languages: English (Fluent), Availability: Flexible hours, can work across multiple time zones Internet: High-speed fiber connection with backup power supply