Charity N Tshivhengwa

 CHARITY XIMATSATSA TSHIVHENGWA Overview Dynamic self-starter with experience working and living in Africa for 19 years. Strong leadership, operations/logistics and team guidance and building. Strong interpersonal and management skills with ability to work/manage remotely in a fast-paced regional/national and international environment. Served as Quality Improvement Manager for the Foundation for Professional Development (FPD) supporting a 5-year technical assistance Grant to support health systems strengthening to over 300 South African clinics and health facilities in 9 Districts, and managed 100+ staff compliment. Served as ZOTE Investments and Projects Executive Director from- designing and creating community development response programs in rural and townships of South Africa. Volunteers travelled and contributed health and education service in Limpopo and Soweto. Co-created Environmental/Climate Resilience and Adaptation initiatives with MyZalu Education, Peace Corps -Tree Planting projects and Certificate Program, Roundabout (boreholes as a water solution at schools), and Lungelo Youth Centre, KZN. Moderated Discovery and International Association for Volunteers Annual CSI event with a focus on Climate Change. Served as Deputy Director for Peace Corps delivering response volunteer service opportunities in health and education to South Africa communities. Experienced in Project Management. Led the $30 million UKAID Foreign Commonwealth & Development Office’s (FCDO) funded Strengthening Education Systems for Improved Learning (SESIL) program in Uganda rural region (East Africa); managing the contract and donor requirements, SESIL grantee partners, and Ministry of Education and Sports. Served as Project Manager for several Mott MacDonald projects funded by USAID, UNAIDS, And FCDO (former DFID) in South Africa and Uganda. Key Achievements Cultivated interest and partnerships in Climate response, engagement with community initiatives and response programs Developed Peace Corps Climate Change and Resilience Certificate program to teach staff and Volunteers about the effects of Climate Change and how to adapt. Worked with a cooperative of women rural farmers in northern Uganda to harvest Nilotica Shea butter for larger economic markets. Established and managed a £30 million Systems Strengthening Education program with over 60-stafff members, two-large grantees in Uganda; successfully pivoted program during the COVID outbreak in March 2019 Provided direct training in management to over 500 Nurses in line with the National Initiative and trained over 400 Facility Managers and Nurses on Ideal Clinic, and Integrated Clinical Services Management Model (ICSM) and the basics of management. Co-managed a large complex interagency (USAID and CDC) contract (South Africa PEPFAR Partner Performance Assessments) a $14.8 million-dollar contract over a five-year period, and a 65-staff compliment. Founded ZOTE Investments and response projects and collaborated with community to support youth and economic development activities at the village and townships in South Africa EDUCATIONAL BACKGROUND MASTERS, International Education and Management, George Washington University – Graduate School of Education and Human Development (GSEHD), 2005, Washington, District of Columbia, USA BACHELORS, International Relations, Ithaca College, 2000, Ithaca, New York, USA CERTIFICATE PROGRAMS APM Project Management Qualification, 20/20 Project Management – APM Body of Knowledge 6th edition, Exam 2021 Advanced Certification in Monitoring and Evaluation, The Foundation for Professional Development 2016 Certificate in Advanced Health Management Program, Yale School of Public Health/ The Foundation for Professional Development, 2011 PROFESSIONAL EXPERIENCE February 2023 – July 2023 Panagora South Africa www.panagoragroup.net Deputy Chief of Party (DCOP): Technical Panagora is dedicated to high-impact, sustainable international development consulting with a focus on global health, private-sector solutions, and the continuum of monitoring, evaluation, and communications for learning and adaptation. We embrace a virtuous cycle of knowledge stewardship, collaborative learning, and application of evidence to heighten and accelerate positive health and development outcomes. The Deputy Chief of Party: work with the Chief of Party (CoP) to provide leadership and guidance in support of day-to-day management and quality of technical activity implementation. They provide management of all technical aspects of the project including technical direction; quality control and assurance of deliverables; supervision of staff, consultants, and local subcontractors; and reporting, in compliance with Panagora and United Stated Government (USG) policies and procedures. DCoP will be responsible for providing creative approaches to help United States AID Health Offices to optimize performance. Oversaw the technical implementation of activities from start-up to closure, ensuring day-to-day deliverables are produced and submitted on time to USAID Client. Provided overall leadership and guidance to the senior technical team, technical staff, consultants, and subcontractors, regarding priority implementation areas and integration across TSS. Led team meetings across the TSS Activity to strengthen the full project cycle of planning, implementation, and reporting i.e. leadership team meetings, Client Meeting, and Project team meetings. Facilitated meeting and planning sessions between Panagora and USAID, engaging strategically on USAID’s needs and requests, Panagora’s role, and the resources needed to complete the task, subsequently coordinating the development of scopes of work for implementation. Drafted all travel compliance documents for international and national staff to travel to South Africa, Lesotho, Eswatini, Zimbabwe, Italy, and U.S.A. Identify issues and risks related to project implementation in a timely manner and make appropriate program adjustments. Supervise the senior project officers/team leads. Represent the CoP, as necessary, to USAID, implementing partners, host country governments, project stakeholders, and counterparts in the public and private sectors. August 2022 – February 2023 PEACE CORPS, South Africa www.peacecorps.com Acting Director/Deputy Director of Programming, Training, and Evaluations (DDPT) Peace Corps South Africa (PCSA) work with people and government to address the dual crisis of HIV and early childhood English literacy. PCSA ‘s two -year volunteer programs, the HIV Awareness and prevention program youth (HAPPY) and the Literacy Enrichment Project (LEP) place volunteers in rural, underserved communities to work together on critical issues such as Climate Change and Resilience. PCSA’s response volunteer program places high-impact, short term volunteers across South Africa to directly support the organizations and departments. The DDPT is responsible for the management of key strategic staff and several operational components of the Program and Training team. DDPT is a leadership role in establishing and/or operationalizing systems and structures to ensure efficient and effective P&T operations and support of Peace Corps Volunteers (PCVs); and a leadership role in coordinating and engaging cross-sectoral partners, building new partnerships, and organizing various initiatives. Ensure effective strategic planning and budgeting, defining, and improving country programs and initiatives, supervising staff, team building, collaborative and strategic planning, and advise country and agency leadership at post. Initiatives, partnerships, and team coordination Ensure various Program and training initiatives are coordinated and proceeding according to Management and HQ expectations as determined by the Director and Country Director. Represent Peace Corps South Africa at PEPFAR Country Operational planning sessions. Organize and facilitate support to 13 team members to ensure initiatives and projects are successful. Act as a primary Point of Contact for (POC) initiatives with HQ such as Participatory Analysis for Community Action (PACA) and Intercultural Competence, Diversity, Equity, Inclusion, and Accessibility (ICDEI) and Identify, track, and communicate with potential and current partners and expanding potential partnerships, working closely with the sector PMs responsible for sector-level partnerships. Prepare/contribute to annual reports and presentations on P&T activities, initiatives, and strategy. Contribute to reviews, research and monitoring and evaluation of the programme. Systems, oversight, development, and maintenance Collaborate with cross sectoral staff responsible for the maintenance of volunteer site history files and oversee processes/procedures for ensuring all systems are always up to date. Ensure all documentation of site visits to PCVs is accurate and filed accordingly n the information management system, including, and not limited to PMs, PCMOs, SSM/SSA, DPT/CD, etc. Maintain tracking of P&T staff travel and leave plan, ensuring documentation of P&T trips, including site visit reports and trip tracking. Provide strategic guidance to P&T staff on site development, ensuring current Site Selection criteria are met and strategy is followed, reviewing, and adjusting as necessary, with particular attention to clustering volunteers to enable cross-sector programming, safety and security considerations, and Peace Corps’ development. Supervision Oversee successful coordination of Response program; onboarding and training in collaboration with SSM, PCMO, TM, sector PMs, and other key staff. Supervise and support to the Small Grants/M&E coordinator, particularly in the areas of training for PCVs; solicitation of grant proposals; review and approval process of grant proposals; tracking active and closed grants; monitoring for sustainability of grant-funded projects; and reporting on grant activities and data submissions for various PEPFAR reporting requirements. Ensure excellent collaboration, teamwork, and communication across the P&T team and the greater PCSA team. September 2016 – July 2022 MOTT MACDONALD GROUP, South Africa www.mottmac.com Senior Program/ Project Manager July 2018 – July 2022 Strengthening Education Systems for Improved Learning (SESIL), Uganda, FCDO The Strengthening Education Systems for Improved Learning (SESIL) project is a 4.5 year funded by the Foreign Commonwealth & Development Office’s (FCDO), £30 million funded project aim is to improve literacy and numeracy outcomes in lower primary. The program strengthens the education delivery system at the Ministry of Education and Sports, and local government levels to include Districts and School levels. SESIL supports partners to better “manage for results “using accurate and real-time data to track performance of key priorities and resolve blockages to ensure better learning outcomes. Overall management responsibilities include project establishment, inception and implementation to include contracting, procurement, financial management, operations, and delivery of technical assistance activities to Government stakeholders and local partners. Manage partners’ contracts including development of tenders/partnership and grant agreements in line with company internal systems and FCDO guidelines. Contribute to reviews, research and monitoring and evaluation of the programme. Form part of the Senior Management Team decision making body, stakeholder partner meetings, and specific FCDO meetings as required. Managing and coordinating with two major grantees to deliver support for components of SESIL Identify gaps and opportunities through a regular and robust risk assessment process at all levels of the program, and its partners. Showcasing the work and efforts of SESIL program, grant partners, and staff. Contribute to programme progress reports as required and other specific reports upon request. Conduct regular field visits to partners to provide the necessary support in managing their financial project activities and resources. Ensure that the team receives adequate operational and logistical support to conduct all technical activities detailed in our Technical Proposal. Project Manager/Operations September 2017 – November 2018 Government Capacity Building Services, South Africa, USAID The Government Capacity Building and Support (GBCS) project was a 5- year United States Agency for International Development (USAID), R16 million funded project focused on strengthening the capacity of the South African Department of Social Development (DSD) to improve service outcomes for HIV and AIDS for orphans, vulnerable children, and youth (OVCY). Overall responsibilities include project management, contracting, and operations for 3 (three) components of the project: (1) strengthen social and individual behavior change (2) Strengthen the child protection response framework (3) Strengthen the management of the South African social services workforce serving children. Review and monitor progress of project activities in line with program. Drive all staffing and recruitment for project needs, consultancy, and direct service delivery. Identify and manage commercial opportunities and contractual risks in preparation for close-out. Monitor overall project / component budgets, report status, identify possible problems and suggest solutions. Worked across company to identify opportunities for cross-sector collaboration. Serve as a change agent for GDNA (Global International health projects) in South Africa with an emphasis on Mott MacDonald PRIDE values (People, Respect, Integrity, Diversity and Equity. Manage and train teams and technical team members. Project Manager December 2016 – April 2017UNAIDS Technical Services Facility (TSF) for Eastern and Southern Africa A project to support UNAIDS in Eastern and Southern Africa to strengthen and expand its technical services aimed at women and girls beyond just organizations of women living with HIV; and support countries in fast tracking their national and local responses, including Global Fund grants, and to accelerate their HIV response. Project management role focused on a 4-month close-out process for TSF legacy project (9-year contract with UNAIDS). Successfully employed close-out process in accordance with Mott procedures and UNAIDS regulations. Identified internally as Project Manager to close out the UNAIDS TSF project. Managing the auditing process from procurement to close-out phase Engaging with UNAIDS, and Country representatives to finalize deliverables in accordance to approved budget. Close-out TSF in accordance to Mott MacDonald Business Management System Project Manager September 2016 – August 2017 South Africa School Based Sexuality and HIV Prevention Education Activity – USAID funded, 5million. 2-years A project aimed at reducing new HIV infections in students and educators by assisting the Department of Basic Education (DBE) to implement high quality, evidence-informed sexuality, and HIV prevention scripted lesson plans. Project Manager responsibilities included management services and oversight to the technical and operation team. Applied project management processes and principles, customer relationships, financial soundness, risk management and delivery of scope of work. Solely responsible for project management and team management Ensure projects are compliant with the requirements of the Business Management System (BMS) Communicate effectively with clients, consultants, partners, local offices, and other government stakeholders i.e. Department of Basic Education Travelled to sites throughout the country to conduct classroom observations. June 2014 – September 2016 Quality Improvement (QI) Operations Manager FOUNDATION FOR PROFESSIONAL DEVELOPMENT (FPD), South Africa (A Division of the South African Medication Association) www.foundation.co.za As part of the International Health System Strengthening (IHSS) initiative of USAID, South Africa, FPD was awarded a five-year USAID funded technical assistance grant to provide pillars of health system strengthening to over 300 South African health facilities in 9 - districts through direct service delivery and medical mentorship. Quality Improvement includes direct support to Department of Health and other stakeholders on various aspects of project planning and implementation. Managed the implementation of (FPD) facility-based comprehensive (PEPFAR) technical support to districts through roving mentor teams in four South African districts (Vhembe, Capricorn, Nkangala, and Tshwane). Provide operational support to all priority health programs (Adherence Clubs, I-ACT, TB/HIV, Maternal Child, Primary Health Care re-engineering, pharmacy). Facilitated primary health care toolkit management course to over 400 professional nurses. Implemented site improvement monitoring assessments for over 250 facilities. Applied project management principles, human resource management, financial management, information process management and logistical controls in the roll-out of the National Initiative - Ideal Clinic and Integrated Clinical Services Management Model (ICSM). January 2013 – May 2014 ZOTE INVESTMENTS AND PROJECTS, South Africa www.zoteworldwide.com Acting Executive Director Founder of social development program designed to support education and youth development in rural and townships in Limpopo and Gauteng. Acting Director role include facilitating partnerships between United States based higher education institutions and student teachers and clusters of rural primary schools. Project managed annual winter school literacy programs in Limpopo with James Madison University. Provided guidance to literacy project at Itireleng Primary School in Hammanskraal to improve foundation phase literacy skills and job opportunities. March 2012 – January 2013 UNITED STATES EMBASSY MISSION, South Africa https://za.usembassy.gov Acting Contracting Officer U.S. Embassy in Pretoria, through PEPFAR provides programs in support of South Africa’s HIV/AIDS and response. Contracting Officer role include Acquisition and Contracting and serving as Dispute. Resolution Officer. Supported the initiation and administration of large contract solicitations to include contract award, and performance contract management. Managed and negotiated with contractors and oversee contract from selection to close out. Drafted and prepared pre-solicitation documents, request for proposals, sole sources, award, and determination Letters for United States President, Vice President, Secretary of State, and congressional visits. Operations Manager March 2010 – March 2012 Centre for Disease Control, and Prevention (CDC), United States Embassy, South Africa, https://www.cdc.gov/globalhealth/countries/southafrica/default.htm CDC is a United States public health agency collaborating with governments to conduct epidemiology. Training, develop national health goals and objectives, develop national HIV clinical, ethical, research guidelines, and support HIV and TB programs. Operations Manager include coordination and management of a large complex interagency (USAID and CDC) contract (South Africa PEPFAR Partner Performance Assessments) a $14.8 million-dollar contract over a five-year period. Provided leadership and directed a variety of complex operations: personnel, requisitioning, budget, and finance management. Collaborated with US Embassy staff, General Service Office, Regional Service Office, and Human Resource Office at all levels for operational and agency issues. Developed and introduced a (CDC) Emergency policy evacuation policy. Led procurement and contracting process to ensure program delivery. Developed a new hire communication workflow for the South Africa (CDC) Office. October 2007 – February 2010 ZOTE INVESTMENTS AND PROJECTS, South Africa www.zoteworldwide.com Founder and Director Founder of social development response program designed to support education and youth development in rural and townships in Limpopo and Gauteng. Responsibilities include for overall administration and co-ordination of strategic direction. Established new literacy programs for youth in rural villages in Venda, South Africa. Coordinated and collaborated with international youth educators, local community leaders and non-governmental organizations (NGOs) to develop new volunteer-based programs; to teach skill development, math, science, and English in Limpopo and Gauteng (Venda and Soweto). Facilitated and organized partnerships for literacy program with international academic institutions such as New York University (NYU), James Madison University (JMU), University of Penn, Law School, and George Washington University (GWU). Co-ordinated with municipalities and Vhembe district members, community health workers, local circuit manager regarding primary and secondary school literacy challenges in Limpopo. June 2005 – June 2007 AFS-USA INTERCULTURAL PROGRAMMES (AFS- USA) Baltimore, USA www.afs-usa.org Regional Field Manager AFS is an inclusive community of global citizens: students, families, volunteers, schools, and others determined to build bridges between cultures. Reginal Field Manager was responsible for (AFS) education exchange operations in the northeast region of the United States. Developed comprehensive plan to strengthen area teams and local unit structures. Lead staff team of five and 50 volunteers in individual area team planning, which included region assessment and program review. Revitalized recruitment activities for all program in hosting and sending cycles and established monthly benchmarks to reach annual goals of sending 350 students abroad and hosting 344 students in USA. Co-ordinated training program for teams including special needs trainings and increased volunteer partnerships by 25%. Monitored school and local policies that influence student exchange program. October 2004– June 2005 Program Coordinator THE AMERICAN COUNCIL OF YOUNG POLITICAL LEADERS (ACYPL), Washington DC, USA www.acypl.org ACYPL is an international exchange organization designed to introduce next generation leaders to the politics, governance, policymaking, history, and cultures of countries around the world. They provide a forum for often divergent groups to explore common concerns and points of difference. Consultancy role include organized local speakers and panelists for the Election Study Program Coordinated a delegation of 75 young politicians from the Caucuses, Balkans, and Central Asia for an Election Study Tour. Organized and corresponded with counterparts of United States Agency for International Development, World Learning, Institute for International Education, Academy for Educational Development (AED)programs. COUNTRIES OFPROFESSIONAL STUDY AND WORK South Africa, Uganda, Kenya, Nicaragua, Dominican Republic and U.S.A. CITIZENSHIP AND HOME OF RECORD: United States /Permanent Residence in South Africa LANGUAGE SKILLSEnglish: Fluent Kiswahili: BasicTshi- Venda: Basic Spanish: Basic FEATURED ARTICLE Peak Experience, Charity Banfield’00 climbs Africa’s highest mountain to assist AIDS orphans, August 2005. Office of Creative Services, http://www.ithaca.edu/icq/2005v2/alu/alum4.htm CHARITY XIMATSATSA TSHIVHENGWA PROFESSIONAL REFERENCES FOR Ms.Tshivhengwa 1. Agnes Nakirya MacDonald PTYD Deputy Team Lead Kampala, Uganda Phone: (+256) 782 249 513 Email:- 2. Marjan Kloosterboer Programme Manager Green Cities & Infrastructure Phone: - Email:- 3. Dr. Margot A. Uys Head of School of Health Sciences Foundation for Professional Development 387 Cork Avenue, Ferndale Phone: (+27) 082 - Email:- 4. Dr. Robert Tunbosun Oyedipe Retired Primary Health Care Manager Tshwane District Health Gauteng Republic of South Africa Phone: +27 (0)72 - -