Charity Mwaura

CHARITY MWAURA Project Management (PMP) | Strategic Operations PROFESSIONAL SUMMARY Results-driven Project Manager (PMP Agile Scrum) with a strong track record of leading cross-functional teams, building scalable systems, and driving end-to-end execution. Experienced in translating high-level strategy into structured workflows, aligning teams, and ensuring consistent, high-quality delivery. Known for setting clear direction, defining project scope, and proactively removing roadblocks to achieve results. CORE COMPETENCIES • Strategic Operations & Execution • Project Management (Agile / Scrum) • Workflow & Systems Design (Asana, GHL, etc.) • Stakeholder & Client Management • Team Leadership & Direction Setting • Process Design & SOP Development • Data Tracking & Performance Reporting • Recruitment & Team Building PROFESSIONAL EXPERIENCE WebsterBerry Marketing Operations Manager Dallas, USA (Remote) | Jan 2026 – Present • Streamline agency-wide operations and optimize workflows to improve efficiency across departments. • Define operational direction and implement structured systems to support scalability. • Lead talent acquisition, onboarding, and team development to build high-performing teams. • Set direction for teams by translating strategic goals into clear execution plans. • Track KPIs and operational performance, driving data-informed decisions. • Manage resource allocation, vendor relationships, and administrative systems. • Support executive leadership with coordination, planning, and strategic execution. Senior Project Manager Dallas, USA (Remote) | Feb 2025 – Dec 2025 • Led end-to-end project execution using Scrum, ensuring delivery within scope and timelines. • Defined project scope, created workflows, and tracked execution across teams. • Facilitated Scrum ceremonies and ensured consistent team alignment. • Served as primary client contact, managing expectations and strengthening relationships. • Identified inefficiencies and introduced process improvements later scaled at operations level. Project Manager • Managed marketing projects end-to-end using Agile methodologies. • Defined project scope, timelines, and structured workflows for execution. • Coordinated team activities and ensured alignment with project objectives. • Monitored progress and resolved blockers to ensure timely delivery. • Acted as key point of contact for clients and internal teams. Dallas, USA (Remote) | Jul 2024 – Jan 2025 MPM Business Solutions Strategic Operations & Project Lead Birmingham, USA (Remote) | Jan 2026 – Aug 2026 • Lead end-to-end project execution while driving strategic direction across operations and growth initiatives. • Define project scope, structure workflows in Asana, and ensure clear execution plans for all initiatives. • Set direction for cross-functional teams, aligning priorities, timelines, and deliverables. • Build and optimize scalable systems across Asana, Google Drive, and GoHighLevel to improve efficiency. • Manage and grow team structure, ensuring accountability, performance, and alignment. • Track project progress, proactively identify roadblocks, and implement solutions to maintain momentum. • Lead launch planning and execution, including timelines, team coordination, and performance tracking. • Provide ongoing strategic guidance to leadership on operations, growth, and execution improvements. Project Manager Birmingham, USA (Remote) | Nov 2025 – Dec 2025 • Managed initial project execution using Agile methodologies, ensuring timely and structured delivery. • Defined project scope and coordinated team activities to align with business objectives. • Set up early workflows and systems to support execution and communication. • Acted as liaison between leadership and team to ensure clarity and alignment. LessTusks Recruitment Coordinator & PR Management Remote (Part-Time) | May 2024 – Jul 2024 • Led full-cycle recruitment including sourcing, evaluation, and hiring. • Managed recruitment systems and built structured talent pipelines. • Developed and executed PR strategies to strengthen brand positioning. • Coordinated media engagement and monitored performance metrics. Education for All Children (EFAC) Program Officer Nairobi, Kenya | Oct 2018 – Feb 2024 • Managed education programs supporting student development and leadership growth. • Set program direction, defined processes, and ensured structured execution. • Managed stakeholder relationships including schools, partners, and institutions. • Oversaw data collection, reporting systems, and program evaluation. • Coordinated mentorship programs, workshops, and student support initiatives. • Key Achievement: Improved stakeholder engagement, streamlined data management systems, and achieved a 97% student attendance rate in workshops over a five-year period. Digital Divide Data (DDD Kenya) Data Management Specialist Nairobi, Kenya | Aug 2013 – Oct 2018 • Processed, verified, and structured large-scale datasets to ensure compliance and high reporting accuracy. EDUCATION & CERTIFICATIONS Project Management Professional (PMP) — Strathmore Business School BA, Gender & Development Studies — Kenyatta University Monitoring, Evaluation, Accountability & Learning (MEAL) — IUEA Virtual Assistant Certification — ALX Africa LEADERSHIP & VOLUNTEERING Mentorship Lead — Education for All Children (2016 – Present) Mentor — Project Girls for Girls (2021 – Present) *References available on request.