Charity Mwangi

Accomplished Communications and PR specialist, Administration, Operations and Customer Service professional, with 10 years’ experience managing multiple projects, streamlining office business operations and systems, utilizing excellent organizational/coordination skills, providing exceptional customer experience and fostering collaboration through strong relationships.

   Crisis Communication and management. Ability to demonstrate professional judgment and discretion.

     Detail-oriented team player with ability to handle multiple projects simultaneously in fast-paced environment.

    Knowledgeable Sales Administrator with a solid foundation in sales processes and procedures, with the capability to optimize sales opportunities and provide clients with a world class service.

     Proficient in handling administrative functions which involve; organizing office events, budgeting, preparing reports and presentations and creating effective communication and reporting process.

     Strong track record of improving customer satisfaction and driving customer loyalty.

     Personable and deadline –drive Customer Service Representative experienced in working in a fast paced environment.

     Strong computer skills, proficient in the use of Microsoft Office programs including Outlook, Word, Excel, PowerPoint & Visio.