Charity Aguh

 AGUH CHARITY Plot 165 Ademola Adetokunbo crescent Wuse 11 Abuja.-+234 - / - PROFILE SUMMARY Highly efficient and customer-focused professional with extensive experience in logistics, administration, and management. Adept at building strong customer relationships, resolving issues, and leading teams to achieve corporate goals. Known for delivering exceptional customer service and improving operational efficiency through strategic planning and time management. Seeking to leverage my skills in logistics leadership and management in a Logistics Officer position. SKILLS AND COMPETENCES • Core Competencies: Empathy, active listening, conflict resolution, problem-solving, strategic planning, and time management. • Customer Service: Strong ability to handle inquiries, resolve complaints, and provide excellent customer service. • Leadership and Team Management: Experienced in leading and motivating teams to achieve business objectives. • Communication: Excellent interpersonal and communication skills with the ability to build business relationships. • Technology Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint). • Languages: English (Fluent), Hausa (Intermediate). PROFESSIONAL EXPERIENCE Logistics Officer II Godseg Integrated Global Service Limited – April 2022 to Present • Coordinate and oversee logistics operations, ensuring timely and efficient delivery of goods. • Manage inventory levels and maintain accurate records of stock and shipments. • Develop and implement logistics strategies to optimize supply chain processes. • Communicate with suppliers and customers to ensure smooth operations and resolve any issues. • Monitor transportation costs and negotiate with carriers to achieve cost-effective solutions. • Achieve key performance metrics, including delivery times, cost savings, and customer satisfaction levels. • Assisted in coordinating logistics operations, including inventory management and order processing. • Supported the logistics team in tracking shipments and ensuring timely deliveries. • Handled customer inquiries and resolved issues related to logistics and deliveries. • Maintained detailed records of inventory and shipments for accuracy and compliance. • Assisted in developing logistics strategies to improve efficiency and reduce costs. • Contributed to achieving key performance metrics, including on-time delivery and customer satisfaction. Administrative Officer Harwood Solicitors – Dec 2018 to January 2020 • Oversaw daily office operations, ensuring smooth workflow and resource management. • Managed internal and external communications, including emails and phone calls. • Coordinated meetings, scheduled appointments, and organized travel arrangements for staff. • Supervised administrative personnel and maintained office records and supplies. • Prepared business reports and handled budget management, ensuring cost control and efficiency. EDUCATION B.Sc. Public Administration Nasarawa State University, Keffi 2012 – 2016 West African Senior School Certificate Examination (WASSCE) Federal Government College, Anka Zamfara State – 2008 CERTIFICATIONS AND TRAINING ◦ Virtual Rotary Youth Leadership Academy (E-RYLA) – Certificate of Participation, 2024 ◦ Competitive Intelligence – International Trade Centre, SME Trade Academy, 2023 ◦ Project Management Skills – British Project Management Academy, 2018 ◦ Executive Diploma in Computer Applications – Macbrown Institute of Technology, 2018 ◦ Email Marketing Certification – HubSpot Academy, 2022 ◦ International Law & Diplomacy – Certificate No: DDC/LPMV/-, 2022 ◦ International Human Resource Management– Certificate No: LPMV/2024/IHRM-44359, 2024 References Available upon request.