Charisse Lacanaria

Charisse Lacanaria VIRTUAL ASSISTANT CAREER OBJECTIVE To provide excellent service serving with enthusiasm and an exceptional work ethics. Trained and well experienced in the real estate field. Imparting high energy with dedication to positive results. Contact Experience Phone November 2021 - June 2024 - Company Name l Connect Real Estate Team Email - Address #44 San Luis Village, Asin Rd, Baguio City 2600 PROFESSIONAL SKILLS CRM Management Team Management and Operations Sales and Marketing PERSONALSKILLS Job position - Transactions Coordinator & Operations Manager -Running weekly KPI reports -Submitting payroll -CRM management and created our lead management process (Resimpli) -DIaler management (Smrtphone) - updating phone numbers, assigning phone numbers to team members, setting call flow and dialer campaigns. -Compiling all important files and trackers (Contracts, Data sheets, KPI tracker, Deals tracker, invoices) -Preparing contracts (Purchase agreement, Contract assignment, JV agreement, Contract Termination, contract extension) -Creating dispo email templates for deals marketing -Dispo email blast and sms blast -Building buyers list - researching buyers contact information through social media, Realtor.com, Zillow, Opencorporates and other platforms. Contact information search through True People Search, Beenverified, Clustemaps. (pulling cash buyers lists via Propstream and Batchleads) -I also provide my own VPN to access sites necessary for building buyers list. -Communicating with title companies and closing attorneys on title search update and closing. June 2020 - August 6, 2021 Job position - Operations Manager & Executive Admin Company Name l Little Dot’s Solutions LLC Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated Resourceful Strong Work Ethics -Monitoring team attendance and performance on a weekly and monthly basis. -Recruitment: Create job posting, Conduct initial interviews, Training new hires. -Managing CRM (Podio) and dialer (Xencall) -Lists Management: Pulling list - Propstream and Batchleads -Creating calendar invites for all scheduled trainings, meetings and coachings -Organizing all VA files and company documents (VA contracts, Deals contract, closing policy for end buyers, JV contracts) -Manage and update all trackers: Dispo marketing tracker, Transactions Coordinator tracker, -Disposition Specialist: Marketing deals to buyers, Gathering feedbacks and offers, Email marketing (email blast), follow up call to buyers. May 2019 - April 2020 Job position - Operation Specialist Company Name l OpenMed Inc./USA Genetics -Setting appointments on behalf of patients to their providers. Providing a convenient way of booking appointments for Patients and their Primary Care Doctors. -Processing applications for Cancer Genetic Testing. Calling Patients to follow up requests from the website. Verifying insurance information for Medicare to check if a patient will be fully covered for the test. Sending emails and sms for follow ups. Providing knowledge on the importance of Cancer Genetic Testing. December 2018 - April 2019 Company Name l ACTS88 AND ACS VA Job position - COLD CALLER AND LEAD QUALIFIER SPECIALIST -Conducting cold calls and setting appointments for qualified leads November 2017 - December 2018 Company Name l Tony Rockstar VA Job position - COLD CALLER AND LEAD QUALIFIER SPECIALIST -Conducting cold calls and setting appointments for qualified leads -Real Estate Campaign -Tools: Mojo Dialer, Call Rail, Podio, Google Voice,Dialpad, Microsoft Excel Education FRONT OFFICE NC II TESDA Southern Isabela College of Arts and Trades November 2010 – March 2011 BACHELOR OF SCIENCE IN NURSING Urdaneta City University |- Reference Glenda Bejemino RE Virtual Assistant- Sherie Lyn Cruzado Virtual Assistant- Derrick Jan Centino RE Virtual Assistant - Acquisition Specialist-