I'm Charissa Camille Villagracia and I am a detail-oriented customer support specialist for 8 years now. As a customer support specialist, I am dedicated to helping customers with complaints and questions, giving customers information about products and services, taking orders, process payments and returns. In my experience in the service industry, I’ve always aimed to be resourceful and efficient by creating seamless experiences for my customers. I’m known as a results-driven, empathetic character who respects customers’ time, striving to deliver thorough solutions through every interaction.