Charina Tuazon

CHARINA M. TUAZON Address: Block 60 Lot 23 San Ruiz St., Fiesta Communities, Brgy. Tabun, Angeles City, Pampanga, Philippines Mobile No.:- Email address:- OBJECTIVES: To be part of your company where I can apply my knowledge in office management, file/ information management, research, organizational, communication and administrative skills in a highly stimulating environment. PERSONAL INFORMATION: Gender: Female Date of birth: November 13, 1996 Place of birth: Angeles City Civil Status: Single Citizenship: Filipino PERSONAL SKILLS: - Provides constructive feedbacks and listens attentively. Proven ability to collect and manage information efficiently and accurately. Analyzation Identifies problems and develops solutions. Executes multiple tasks at once. Ability to complete tasks on deadline. Time management. Welcomes responsibility. TECHNICAL SKILLS: - MS Word - MS Excel - Google Drive - Google Sheets - Google Calendar - Typing skills - Excellent spelling and grammar skills EDUCATIONAL BACKGROUND: Tertiary: Holy Angel University (BS in Accountancy) - Secondary: Holy Angel University - Primary: Belen Homesite Elementary School Achievers Special Education Center - WORKING EXPERIENCE: Private Tutor 2014-Present - Work one-on-one with an elementary and three high school students in subjects including English, Mathematics, Science and other minor subjects. - Transcribe reviewers in preparation for students' examinations using MS Word. - Answer students' questions about their homework through Facebook chat. Content Writer/Customer Service Representative-Digital Marketing- (Prodigy Innovative Solutions Co.) - Write blogs and content for social media postings of each client. - Answer inquiries about the different products and services offered by clients through social media (Facebook and Instagram). - Proofread websites. Customer Service Representative/Community Manager 2015-Present (Prodigy Innovative Solutions Co.) - Monitor all of the clients' accounts and research on how to boost social media engagement. - Answer inquiries about the different products and services offered by clients through social media (Facebook and Instagram). - Prepare and submit reports about the clients' promotions and social media accounts' (Facebook, Instagram and Twitter) progress. - Take minutes when having a meeting. - Schedule posts for all of the clients everyday using Hootsuite. - Collect and organize datas of leads using Google Sheets. - Received a salary increase after few months due to good performance. - Received good feedbacks from customers and clients for good customer service. Online ESL Tutor June-November 2016 (Qi Cheng School) - Conduct lessons through Skype, QQ, or WeChat encompassing a range of skill building activities in the four areas of language learning: Speaking, Writing, Reading, and Listening. - Received commendations from students for being an enjoying and effective teacher. - Received commendation from the employer for having my first student booked for 60 classes, which is the highest possible classes to be enrolled, because of my good performance in the trial class. I hereby certify that the above information is true and correct to the best of my knowledge. CHARINA M. TUAZON Applicant