Charina Dela Cruz

I am a Freelancer, from Cebu Philippines. A Bachelor of Science in Commerce major in Management Accounting, graduated in University of Cebu.

As a Virtual /Admin Assistant I am here to help with daily tasks to help lessen your workloads.

Skills: Real Estate VA, Slybroadcast/Slytext Marketing, Web Research and Data Entry, Administrative Assistant, Customer Service, Proofreading, Article Writing, Product Research, Email Marketing, Mailchimp and LinkedIn Marketing (Sales Navigator)

My work experiences are:

1 year as Quality Assurance-Proofreader in Innodata Knowledge Services, Inc.

-Reads and evaluates material for grammatical errors and style consistency.

Make corrections and suggest edits to the document.

14 years as Admin Clerk in a Corporate Company

-Prepares employees payroll

Data Entry into Company's CRM

Online Research and Data Entry in Ride Hero

-Gathering details or information from various sources like google search and in any social media platform. Input the data into Ms Excel/google sheet

1 month as Customer Service Associate for a seasonal account in Concentrix

-Answer incoming calls and assist customers in inquiries related to company's product and services. Preparing and documenting client details in accurate manner.

Interact with customers to handle complaints, process orders, and provide information about an organization's products and services.

3 months as Admin Assistant for a US based Real Estate Company

-Add/Update Contacts in Mailchimp

Input data from pdf file into google sheet

Email/LinkedIn Management

Project based job: Article writing for an Australian client, Slytext Marketing for a US based Real Estate, and Property Research and Data Entry for an Australian client.

A freelance Real Estate Marketing Assistant in our Country.

-Post in social media page/groups of property listings.

Answers customer queries about property details.

Assist customers in buying, selling and renting of properties.

Assist in processing customer's Housing Loan for Approval.

Certificates:

Social Media Marketing

Social Media Management

New Product Development For Small Businesses and Start-Ups

Improve Business Performance with Google Forms

Use WordPress to Create a Blog for your Business

Deploy a Wordpress Website in AWS EC2

hosting a static website