I have experience in healthcare support using Brightree, where I assisted with patient data management, billing processes, and coordination of services. My role required attention to detail, familiarity with healthcare workflows, and the ability to handle sensitive information accurately.
In addition, I have a strong background in customer service, where I developed effective communication, problem-solving, and conflict-resolution skills. I am experienced in assisting customers with inquiries, resolving issues efficiently, and ensuring a positive overall experience while maintaining professionalism in fast-paced environments.