Charie May Daumar

CHARIE MAY CARAMPIL-DAUMAR Dicklum, Manolo Fortich Bukidnon 8703 Philippines Phone: (- Email-Skype: live:1af6ea8d9ebbba3c Objective : To work in a company where I can use my skills and knowledge and be able to grow together with the company. SKILLS ● ● ● ● ● ● ● ● ● ● Can speak, write and understand English fluently Customer service oriented Willing to be trained Fast learner Knows how to use google drive and other applications Some knowledge in using Zendesk and Shopify, Simsol and Trello Computer Literate (units in Basic Computer Fundamentals MS Office Oriented (word, excel, PowerPoint) Credit Repair Cloud and Simsol Expert Google Drive Zendesk, Shopify WORKING EXPERIENCE Dispute Manager(Credit Repair) ADR Financial Group, North Carolina Virtual Estimate Supervisor No Stress Insurance Claims,Miami FL Customer Service Support February 2018 up to March 2019 ● ● ● ● Answer Customers Inquiries and Complaints using Zendesk Basic troubleshooting Provide excellent customer service to the customers Process refunds and returns using Shopify Virtual Assistant/Secretary Flexilearn Agency for English Teachers April 2018-October 2018 Note Taker/Transcriptionist Notetakingexpress.com January 2016-December 2016 Customer Service Representative ● ● ● Account: Bell Mobility Canada Teleperformance Makati Philippines July 2012 to Nov. 2012 Provide excellent customer service to the customers Help customers solve their problems with their mobile network and mobile phones Basic troubleshooting Waitress/Receptionist Watami Japanese Casual Restaurant Watami Singapore Nov.2010 to May 2011 Educational Attainment : - Bachelor of Science in Hotel and Restaurant Management Central Mindanao University - Secondary: Manolo Fortich National High School - Elementary: Manolo Fortich Central Elementary School Personal Details Age: Date of Birth: Place of Birth: Nationality: Sex: Marital Status: Language: Height: Weight: : 28 May 06, 1991 Manolo Fortich, Bukidnon Filipino Female Married English, Tagalog, Cebuano 5’2” 132 lbs