Chareyna Casanova

CHAREYNA CASANOVA EXECUTIVE ASSISTANT Versatile professional with experience in customer service, CONTACT finance, and as an administrative assistant. Skilled in delivering excellent client support, managing financial tasks, and - streamlining - communication, and problem-solving abilities with a focus on office operations. Strong organizational, efficiency and customer satisfaction. Baguio City, Philippines live:.cid.8603f694577c155e Executive Assistant All Pumps Pty Ltd EXPERTISE November 2024 - Present Administrative Tasks Customer Management In Depth-Research Tasks Social Engagement Tasks Financial Tasks Data Entry Filter and prioritize emails, draft responses on behalf of the Sales Manager, and track important communications Coordinate and manage the Sales Manager’s calendar, including meetings with clients, internal teams, and sales representatives Assist with follow-up emails or reminders for meetings, product demos, and contract renewals. Help manage the execution of sales campaigns, promotions, and product launches, coordinating between teams for smooth delivery Administrative Assistant / Executive Assistant CORE COMPETENCIES Continuing education for Growth and Development Flexible and adaptable Willingness to admit and correct mistakes Can work with minimal supervision Multi-tasking Berkshire Living Limited May 2022- November 2024 Proofread and organize emails related to financial reports, client inquiries, and internal communications. Manage schedules and appointments for client consultations. Organize financial documents, including invoices and expense reports, ensuring accuracy and timely processing. Coordinate communication between clients and to resolve account-related issues. Support client onboarding by managing financial documentation and payment setups. Customer Service Specialist- Bank Teller Security Bank Corp. Philippines Reliable Positive Attitude and Professionalism EDUCATION Saint Louis University WORK EXPERIENCE - Bachelor's Degree in Business Administration major in Financial Management July 2017- September 2021 Accurately and efficiently completes client's transactions Interacts with customers via telephone, email, or in-person to provide support Encode necessary information needed on filing and database for future reference Assists the Supervisor in making end-of-day reports and monthly reports Marketing other bank products and services to existing customers