I bring over 8 years of remote experience in customer service, sales support, and account management—working with leading brands like Airbnb, Microsoft Xbox, AT&T, and Cox Communications. I’m skilled at handling high volumes of customer interactions (100–150+ daily), resolving billing and technical issues, processing orders, and managing client accounts to improve performance and satisfaction.
I’m proficient in CRM tools, Microsoft Office Suite, Salesforce, and internal ticketing systems. My strengths include upselling, client onboarding, problem-solving, and delivering fast, reliable service in virtual environments.