Chantilly Charmane Zantua

CHANTILLY CHARMANE G. ZANTUA 2163 Tomas Pinpin St. Santol, Sta. Mesa, Manila- /-- CAREER OBJECTIVE Dynamic, self-motivated and proactive Professional with over 10 years of experience in providing quality Client, Customer satisfactory across the Pacific as well as providing comprehensive oral and written communication skills to accomplish and meet specific goals and objectives set by company standards. Furthermore, to work in a globally competitive environment on challenging Assignments that shall yield the twin benefits of the job satisfaction and a steady paced professional growth. Results-driven, solutionsfocused and committed to generating results that are beyond company expectations. JOB EXPERIENCE  Wendover Philippines Inc.  Inside sales associate l TeleMarketing l Oct 25, 2021 – January 13, 2023 l Unit 1612 Tower One Ayala Triangle, Ayala Avenue Brgy. Bel Air, Makati City     Conducting cold calling and B2B to each company to find better prospect Setting an appointment to those who are interested on the services we offer Leaving Voicemail and email blasting per each company in our nurtured leads Once we set an appointment, we sent the details to our client/sales person to close the deal  IBEX GLOBAL CO.  Customer service representative l Western Union – EMEA Region l May 19, 2020 – Oct 2021 l Shaw IT Center, 360 Shaw Blvd. Nueve Pebrero Brgy Mandaluyong     It is an inbound sale wherein we answer inquiries We are resolving issues and concern to our customers Providing case or ticket number for each concerns/complaint Providing customer satisfaction experience  ASIA EURO LEAD GENERATING INC.  Lead Generation Specialist (Outbound Sales) l Lead Generator Especialist l February 2016 – May 18, 2020 l Cyberscape Beta, Topaz St., Ortigas     Conducting cold calling and B2B to each company to find better prospect Converting Leads into Sales for our clients Engaging to each company to have a better customer relation experience We generate new prospect once we confirmed all the details if they were relocating their office or finding a new office space  GLOBE TELECOM INC.  Administrative Assistant l The Globe Tower 25/F The Globe Tower, 32nd Street corner 7th Avenue, Bonifacio Global City, Taguig l March 13, 2013 – July 30, 2015  Answering inquiries via email  Checking data per each client  System Check EDUCATIONAL BACKGROUND Bachelor of Science in Information Technology La Consolacion College Manila – 8 Mendiola, Manila SY 2021 – 2022 SUMMARY QUALIFICATION       Hands on experience in inbound and outbound calls for sales Fast learner, can work under pressure and minimal supervision. Good oral and written communication skill Proficient in using Microsoft programs Skilled multitasker Excellent attention to detail PERSONAL INFORMATION Nickname: Gender: Birth date: Civil Status: Citizenship: Mhane Female October 17, 1991 Married Filipino I hereby certify that the above information is true and correct to the best of my knowledge and belief.