Chantelle Wizzard

Experience Call Center Representative versed in customer support in high call volume environment. I am able to maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

I have over a year of Customer Service assisting U.S. and UK customers (includes over the phone). With me on your team, you can rest assured that your clients will be treated with the best care possible. 

Service Description

1. Answered inquiries relating to account information, products and services.

2. Making follow-up calls to customers whenever necessary.

3. Provide accurate and timely solutions to customer queries and problems.

4. Build rapport, listen, clarify and manage the conversational flow.

5. Deliver outstanding service, exceed expectations and build long-term loyalty

6. Strive for one-call resolution of customer issues. 

7. Pleasant and cheerful voice quality

Objectives:

To make it my first and foremost goal to use my seasoned skills, communication skills, training and exceptional background to contribute to the progress, growth and success of a company that values good customer service