Chantelle Harold

Chantelle Harold Quality Control Team Lead-- Adaptable and detail-oriented team lead with over two years of experience in quality control and data entry. Worked diligently to reach deadlines and get production back on track after months of backlog. Knowledgeable and patient problem-solver, able to manage worker concerns and through past research experience can deal with difficult situations involving children and their parents. Experience Team Lead - Nimble Information Strategies Inc. 2022 - Present Assisting with the monitoring of the QC department Helping achieve departmental goals in production, quality, productivity, and customer service Troubleshooting technical issues and managing worker’s concerns Directly supervising employees Assisting in training, reviewing, and appraising performance Previously worked as quality control clerk for over a year Friendly Visitor - Dotsa Bitove Wellness Academy 2020 Student placement as a friendly visitor Interacted with people at different stages of dementia Final project involved creating the life-history of one individual and presenting it to them Research Assistant - Perlman Lab 2018 - 2019 Conducted telephone interviews and administered psychological assessments Researched and put together literature reviews Organized files, inventory and petty cash Bus Monitor/Classroom Assistant - Model Schools for Inner Cities 2015 Supervised children on their bus ride and ensured safe pick-up and drop-off Organized and stocked classroom materials Supervised children during recess Education 2016 University of Toronto Bachelor of Science, Neuroscience, Psychology & English Skills Administration: Communication: Computer Skills: Minute-Taking Telephone Etiquette Outlook & MS Office Planning & Scheduling Conflict-Resolution Graphic Design Money Management Multilingual- Tamil & French Research Interviewing Empathetic & Sensitive Data Entry