Chantel Lecky

CHANTEL LECKY Contact Address Greater Portmore Portmore To serve in a capacity that encourages positive interaction with people while contributing positively and effectively to the growth of the organization and myself. Work History- CUSTOMER SERVICE REPRESENTATIVERemote SUTHERLAND GLOBAL Phone Utilized computer technology to handle high call - volumes E-mail Assisted with placement of orders, refunds, or - exchanges m Resolved customer complaints via phone, email, mail, or social media Skills Handled complaints, provide appropriate Customer Service and follow up to ensure resolution. Data Entry Verbal and Written solutions and alternatives within the time limits, - BRAND ADVOCATE HINDUJA GLOBAL SOLUTIONS Providing assistance to NCB customers Communication Maintained above-average brand penetration. Adaptability Skilled at working independently and collaboratively in a team environment. Microsoft Office Adaptable and proficient in learning new Data Analysis concepts quickly and efficiently- CLIENT RELATION ASSOCIATE WEST BAY PHARMACY Maintains logs of all products and supplies Manage transactions with customers using cash registers Answering calls from customers professionally and responding to their inquiries and complaints. 2019-01 - Sales Assistant 2020-02 FIRST CHOICE PHARMACY Manage transactions with customers using cash registers Greet customers when entering or leaving the store Cross-sell products and introduce new ones. Increased sales by building strong customer relationships and providing excellent service. Processed transactions accurately while maintaining a high level of customer service. Education 2009-09 - SCHOOL LEAVING CERTIFICATE 2014-05 TIVOLI GARDENS HIGH SCHOOL Passes in 5 CSEC subjects Passes in 2 units of CAPE