Chantal Meikle

Chantal Meikle 41 Fiji Terrace, Magil Palms, Spanish Town, St. Catherine. Telephone:- - Objective: To develop customer service skills which will assist in maintaining the standard of the organization. Work Experience: June 15, 2016 – PresentLew & Dowski Capital LLC United States (Upwork Online job) Customer Service and Administrative Support Assist with customer queries via e-mail, chat and phone. Compiling list of customers who contacts on a daily basis. July 7, 2014 – May 20, 2016Mona Technology Park (Sutherland Global Services) University of the West Indies, Mona Kingston 7. Customer Service Consultant Assisted international customers with their accounts and buying and selling tickets via e-mail, chat and phone Created shipping labels and rerouted packages to different addresses on ups website Hosted team meetings and documented meeting minutes April 8 – August 16, 2013 National Commercial Bank Jamaica Limited 32 Trafalgar Road Kingston 10. Clerical Assistant Updated staff information such as vacation schedule, sick leave, late occurrence etc. Logged reports when equipment and software application became faulty Assisted other units within the department so as to meet deadlines. E.g. compiled customers information into a database Ordered stationery. June 4 - December 19, 2012ACS, A Xerox Company 146 First Street, New Port West Kingston. Customer Care Representative Assisted customers by solving their queries Documented each call Informed customers about products that are available and giving them a detailed description of new promotions Made adjustments to customer’s accounts which enabled them to receive excellent service. Education: August 26, 2013 – Present University of Technology, Jamaica 237 Old Hope Road, Kingston 6. Bachelor of Science in Nursing - Holy Childhood High School 9 Skibo Avenue Kingston 10. CARIBBEAN SECONDARY EDUCATION CERTIFICATE (CSEC) SUBJECTSGRADES Chemistry1 Mathematics1 English B1 Biology2 English A2 Information Technology2 Physics2 Spanish3 CARIBBEAN ADVANCED PROFICIENCY EXAMINATION (CAPE) SUBJECTSGRADES Chemistry 2 Biology 3 Communication Studies 3 Physics 4 Computer Skills: Proficient with Microsoft Office, messaging apps and productivity tools. Interests: Arts, Spanish, French, swimming, travel. References: Will be available upon request.