Chandrica Melissa Miguel

Chandrica Melissa Miguel-- Metro Manila, Philippines PROFILE As an experienced professional in my field, I am eager to take on a challenging role that will enable me to use my skills and knowledge to achieve organizational success. With a demonstrated history of delivering results and a strong dedication to excellence, I am a valuable addition to any team. WORK EXPERIENCES DIGITAL MARKETING SPECIALIST March 2021 – Present Managing WordPress websites: Installing and configuring plugins; Designing and customizing the website using themes and builders such as Divi, Elementor, Beaver, WPBakery, Astra, and Avada; Modifying CSS or HTML code as needed for design changes; Uploading and formatting blog posts, articles, and other content; Updating and maintaining the content on the website; Implementing basic on-page SEO techniques. Social Media Marketing and Management: Developing and creating engaging content for various social media platforms including text, image, and video posts; Monitoring and engaging with the online community, responding to comments, messages, and mentions. Developing and executing email marketing campaigns to nurture leads and engage existing customers using MailChimp, ActiveCampaign, and ConvertKit. Building and setting up courses in eLearning platforms such as Kartra, Kajabi, Thinkific, and TalentLMS; Uploading and organizing course content, including lessons, assignments, and assessments; Creating and scheduling email campaigns; Setting up and managing sales funnels and opt-in pages; Automation Setup; Integrating with other tools and platforms using Zapier as needed; Testing funnels, forms, and other elements to ensure they function correctly. FULL-STACK WEB DEVELOPER (Project- based) July 2020 – September 2023 Developed, designed, and debugged an Online Reservation System and Information Management System using PHP, MySQL, HTML, CSS, and JavaScript. Designed and implemented database architecture, ensuring data accuracy, security, and scalability. Conducted comprehensive testing and debugging of the system, ensuring smooth and efficient performance. Worked closely with clients to understand their requirements and provide tailored solutions. Provided technical guidance and support to clients. MEDICAL ADMINISTRATIVE ASSISTANT October 2018 - October 2019 Proficiently prepared legal documents such as Birth and Death Certificates and Medical Abstracts, ensuring accuracy and adherence to regulatory standards. Ensured meticulous maintenance of medical records, patient charts, paperwork, and reports, guaranteeing completeness and standardization of data. Developed effective policies, systems, and procedures for the efficient operations of the section, streamlining workflow processes and enhancing productivity. Conducted other administrative tasks, including but not limited to responding to patient inquiries, and providing prompt and professional service to all clients. FULL-STACK DEVELOPER (Project- based) 2017 - 2018 Successfully developed and tested a LAN-Based Information Management System for a local clinic, providing them with a secure platform to record and retrieve patients' information, clinical history, and input diagnostics. Efficiently maintained and updated the system and database, ensuring seamless functionality and optimal performance. APPLICATION ANALYST July - December 2016 Conducted thorough analysis of customer issues to prepare appropriate solutions and clarifications, ensuring prompt and effective responses to customer inquiries. Designed and executed comprehensive tests to ensure the seamless operation of developed programs, identifying and resolving any potential issues before deployment. Delivered prompt and professional solutions to customer inquiries via chat and email, ensuring high customer satisfaction. Maintained detailed records of customer issues and related problem documentation, enabling future reference and effective troubleshooting. Provided expert guidance and support to customers, directing them to relevant resources such as websites, FAQs, or appropriate personnel, ensuring seamless issue resolution. SKILLS Proficiency in programming languages (HTML, CSS, JavaScript, PHP) Knowledgeable in WordPress Design and Development (Astra, Divi, Elementor, Avada, Flatsome, Beaver, and WPBakery) Understanding of database management systems (MySQL) Knowledge of web hosting and server administration (cPanel, Apache) Ability to debug and troubleshoot technical issues Familiarity with SEO best practices and web analytics tools (Google Analytics, SEMrush) Knowledge of cloud-based applications (Google Drive, Dropbox, OneDrive) Social media management (Facebook, Twitter, LinkedIn, Instagram) Graphic designing and video editing using Canva and Adobe Photoshop Knowledge of project management tools (Trello, Nifty, Notion) Excellent communication skills (written and verbal) Strong organizational skills and attention to detail Ability to work independently and manage multiple tasks simultaneously Problem-solving skills and ability to think critically Adaptability and willingness to learn new skills Creative thinking and ability to suggest innovative solutions to problems. EDUCATION FEU DILIMAN Bachelor of Science in Information Technology Completed in 2016 CERTIFICATION Social Media In-Depth Course Business Branding, Keyword Research Facebook, Instagram, Twitter, Pinterest and LinkedIn Marketing Overall Social Media Marketing and Management Campaign Plans Search Engine Optimization On-page SEO Off-page SEO Website Content Website Analytics Keyword Research