Chandler Alec D. Villegas

Chandler Villegas C E RT I F I E D P U B L I C ACCO U N TA N T --Cagayan De Oro City, Northern Mindanao, Philippines, Cagayan de Oro, 9000, Philippines WORK EXPERIENCE Accounts Receivable Specialist Peak Dental Group / Calgary / Apr 2024 - Present ▪ Streamlined AR processes, boos ng efficiency by 40%. ▪ Implemented successful insurance follow-up strategy. ▪ Increased collec ons by 10% within 6 months. ▪ Op mized invoicing cycle, reducing errors by 35%. ABOUT ME As a dis nguished member of the Philippine Ins tute of Cer fied Public Accountants and a full member of CPA Australia, I bring over 7 years of exper se in finance and accoun ng within the electric u li es industry, complemented by 2 years in the knowledge process outsourcing industry and 2 years in the airline sector. My extensive career in the service industries has honed my ability to engage effec vely with consumers, regulatory bodies, government officials, banks, and diverse professionals across various organiza onal departments. These roles have refined my organiza onal skills, enabling me to adeptly organize and direct teams, resolve conflicts, mediate nego a ons, and even lead rank-and-file associa ons, showcasing my comprehensive capability in driving success and efficiency. E D U C AT I O N Bachelor of Science - BS, Accountancy Xavier University Ateneo de Cagayan Cagayan de Oro 2007 ▪ Enhanced cash flow management through proac ve AR tracking. Accoun ng Assistant Top Drawer Merch / Dec 2022 - Jan 2024 ▪ As an Accoun ng/Accounts Payable (AP) professional at Top Drawer Merch, I am responsible for managing the accoun ng inbox, processing AP bills and vendor updates, and serving as the main point of contact for payment inquiries. ▪ I excel in uploading bills, vendors, and classes to QuickBooks, ensuring accurate financial tracking for revenue sharing. ▪ Addi onally, I handle se lement prepara ons and synchronize data with Printavo. ▪ With my strong a en on to detail and exper se in AP processes, I contribute to the smooth financial opera ons of the organiza on. Customer Service Representa ve Teleperformance / Dec 2021 - Nov 2022 ▪ As a dedicated Customer Service Representa ve, I effec vely handled and responded to customer inquiries through inbound calls and email, ensuring excep onal service delivery. ▪ By ac vely listening and demonstra ng empathy, I consistently provided excellent customer experiences. ▪ I maintained the highest standards of confiden ality and handled sensi ve customer informa on securely. ▪ U lizing a proac ve approach, I aimed to resolve issues on the first call, maximizing customer sa sfac on. ▪ With strong communica on skills, I effec vely engaged and interacted with customers, ensuring their needs were met efficiently. Funds Management Division Chief MORESCO-1 / Dec 2019 - Nov 2020 ▪ The Division Chief heads the Funds Management Division of the Finance Services Department. ▪ Formerly called the Treasury Division, this division is tasked with the cash opera ons of the organiza on, making sure collec ons are efficiently made and payments to suppliers are made on me. ▪ Also included in its du es and responsibili es are liaising with banks for loan availability and agreement, exploring new payment op ons available to customers, and finding fund sources for future capital expenditure projects. SKILLS Virtual Administra ve Support Support Services QuickBooks Bill.com Budget Officer MORESCO-1 / Aug 2013 - Nov 2019 ▪ This posi on was mul -tasked between two posi ons: the Budget Officer and Regulatory Compliance Officer posi ons. ▪ As the Budget Officer, my responsibili es included (1) prepara on of the Annual Cash Opera ng Budget, (2) daily monitoring of the u liza on of the said budget, (3) preparing Actual vs Budget analysis monthly, and as well as (4) assis ng in the prepara on of the Capital Expenditure Plan through its financial evalua on and analysis. ▪ As the Regulatory Compliance Officer my tasks included (1) ensuring complete and mely submissions of regulatory compliances by coordina ng with the different departments, and (2) maintaining communica ons with regulatory bodies within the industry as well as local offices to ensure full compliance with rules and regula ons. Cost Alloca on Analyst Melio Trax Technologies Limited / May 2010 - Apr 2012 ▪ Trax Technologies is a freight payment audi ng solu ons company. Shiphero ▪ Its clients include major manufacturing companies such as Apple, Hewle Packard, Pfizer, Dupont, Caterpillar and many others. Accounts Payable (AP) • Bank Reconcilia on ▪ Trax audits all the freight payments of all the movements of parts and products worldwide and provides an efficient way for manufacturers to accurately pay their respec ve freight partners. Accounts Receivable (AR) ▪ My task was to ensure correct cost alloca on between designated parameters set by the clients, within the sani zed lists of approved payments, as well as to assist and troubleshoot various devia ons detected by the audi ng so wares. Customer Service Accoun ng Clerk Philippine Airlines / Jun 2008 - Apr 2010 LINK LinkedIn: linkedin.com/in/chandler-alec-villeg as-59479a215 LANGUAGE English PERSONAL D E TA I L S Date of birth 15 Apr 1986 Na onality Philippine ▪ Philippine Airlines is the country's flag carrier airline. ▪ As an Accoun ng Clerk sta oned in its satellite office in Cebu, my tasks included processing accounts payable for aeronau cal charges levied by the airport authori es in and around the Visayas and Mindanao Island groups of the Philippines. ▪ These included verifica on of charges for landing and take-off, parking and air naviga onal charges, as well as terminal u lity charges. ▪ Along with these were the rou nary tasks of se ng up and closing of accruals and other month-end and year-end repor ng tasks.