Chandiya Threase Christopher,
Senior Sales Coordinator
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PROFILE
Experienced
10 years of experienced as Sales Support Executive who knows how to handle large workloads and meeting the deadlines. Great customer service skills to provide clients with best
service possible and resolve conflicts when they arise. Cheerful personality to make potential clients feel at ease and offer support when there are uncertainties around the office.
Able to meet KPI's and maintaining the ISO standard of the company.
Experienced Gained:
* Achievement
Completing Hospital projects and getting awarded.
Interpersonal Skill
Great communication skills to effortlessly speak about benefits of an item over the phone
in a clear, concise manner.
* Problem-Solving Skills
Able to solve work issues with a degree of self-confidence.
* Commercial Awareness
Being in the healthcare industry, gaining a general understanding of how
organisations work and operate has made transition into the workplace a lot easier.
*Teamwork
Being able to work in groups and build strong relationships
Help the company achieve its goal of building a quality that sold for a profit .
EMPLOYMENT HISTORY
Feb 2009 – Jan 2019
Sales Support Executive, Hospimetrix Sdn Bhd
Shah Alam
Job Description
Prepared best-practice guidelines for archiving Quotations, Hospital Projects documents &
Tenders. Guidelines simplified document management process and adopted company-wide
by meeting the deadlines.
* Perform administrative duties such as:
- Filing
- Stock taking
- Purchasing office supplies
- Preparing reports
* Handling inbound and outbound emails from clients
* Data Entry in SQL systems
* Communicate and coordinate with internal department
* Answering phone calls and assist customers inquiries
* Process Loan Equipments and checking on basic equipments functionality.
* Indoor Sales
* Assisting Sales Representative - hospital enquiries and appointments.
* To obtain good relationship with customer
* Assist customer on products queries, availability, price and complaints.
* Receive customer complaints, relay those complaints to the proper individual,
* and check back with customer shortly after to ensure everything was dealt with
appropriately.
* Reporting to Sales Manager & Product Manager
* Attending Medical conferences - support and enhance marketing
* Hotel bookings for clients who is attending for Healthcare conference
May 2005 – Jan 2009
Operation Assistant, Dragonlands Leisure Sdn. Bhd
Puchong Jaya
Job Description
* Perform administrative duties
* Purchasing Office Supplies
* Prepare timeshare rental payments
* Generate new business through outbound calls and follow up on incoming sales leads.
* Manage, help generate and qualify as well as process sales. Also responsible for
maintaining customer.
EDUCATION
Feb 1997 – Feb 1998
Tafe College Seremban, Advanced/Higher/Graduate Diploma in Secretarial | Malaysia
Seremban
Jan 1986 – Dec 1996
Pusat Tuisyen Kasturi, Primary/Secondary School/SPM/"O" Level in Arts | Malaysia
Kuala Lumpur
Jan, 1986 - Dec, 1991
*Primary School Evaluation Test (Malaysia)
Jan, 1992 - Dec 1994
*Lower Secondary Assessment
Jan, 1995 - Dec, 1996
Malaysian Certificate of Education (which is equivalent to the General Certificate of Secondary Education (GCSE)
SKILLS & TRAINING
SQL Accounting
Experienced
Microsoft Excel
Experienced
Microsoft PowerPoint
Experienced
Microsoft Office
Experienced
Microsoft Outlook
Experienced
Desktop Publishing
Moderate
Completion in Essential First Aid Training (ASEC)
LANGUAGES
English
Very good command
Tamil
Very good command
Telugu
Basic
Bahasa Malaysia
Very good command
HOBBIES
I enjoy cooking as it's my therapy to keep me relax . During my spare time I do my
painting which make me explore with more ideas and I love travelling to new places.
ABOUT ME
Gender
: Female
D.O.B
: 9th December 1979
Age
: 42
Marital Status: Single
Nationality : Malaysian
Address
: AA-04-08, Subang Perdana Goodyear Court 10, USJ 15, 47630, Subang
Jaya, Selangor, Malaysia
REFERENCES
1) Ricky Teoh from Hospimetrix Sdn Bhd--) John Tan from Dragonlands Sdn Bhd
-) Letreasha Lopez
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