CHAIRMAINE MONIQUE
ANUSENCION
PHILIPPINES · -
Email:-Skype: live:chairmaine_monique
To be able to land a job where I can utilize my knowledge and skills, as well as develop and enhance
potentials and acquire much knowledge in the field of work for further personal growth and experience.
EXPERIENCE
SEPT. 2020 – PRESENT
FREELANCE CUSTOMER SUPPORT, BODYBUILDING.COM
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Received payment from the customer via PayPal
Email chat support
Processing the payment
Updating the panel
Contacting the customers regarding the status of their orders
SEPT. 2019 – PRESENT
OWNER, CAI’S GRILLED BURGERS
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Oversee the daily operations of the business.
Perform office and management duties.
Manage marketing, bookkeeping, payroll, and advertising functions.
Always check updates with the industry market and kept abreast of new trends.
JULY 2013 – NOV. 2017
STORE SUPERVISOR, TWG TEA (SFRI)
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Supervise and oversee daily operations in the restaurant
Ensure customer satisfaction through promoting excellent service
Anticipate guests’ needs and respond promptly to guests’ requests, ensuring guest
satisfaction.
• Sending of daily beginning and ending report to the Area Manager.
• Assists the Area Manager with monitoring and providing feedback to all the employees
regarding their performance.
• Planning and conducting daily shift meetings
Preparing weekly work schedules and adjust schedules throughout the week to meet the business
needs and demands
EDUCATION-
BS-HOTEL AND RESTAURANT MANAGEMENT, UNIVERSITY OF SANTO TOMAS
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Cum Laude
Dean's Lister
o 1st semester- Year 10-11
o 1st and 2nd semester - Year 11-12
o 1st semester - Year 12-13
SKILLS
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Computer Skills
Customer Service
Leadership Skills Adaptability
Knowledge in POS System
2
Reliability
Multi-tasking skill
Quick-learner
Competence to work