Chairmaine Monique G. Anusencion

CHAIRMAINE MONIQUE ANUSENCION PHILIPPINES · - Email:-Skype: live:chairmaine_monique To be able to land a job where I can utilize my knowledge and skills, as well as develop and enhance potentials and acquire much knowledge in the field of work for further personal growth and experience. EXPERIENCE SEPT. 2020 – PRESENT FREELANCE CUSTOMER SUPPORT, BODYBUILDING.COM • • • • • Received payment from the customer via PayPal Email chat support Processing the payment Updating the panel Contacting the customers regarding the status of their orders SEPT. 2019 – PRESENT OWNER, CAI’S GRILLED BURGERS • • • • Oversee the daily operations of the business. Perform office and management duties. Manage marketing, bookkeeping, payroll, and advertising functions. Always check updates with the industry market and kept abreast of new trends. JULY 2013 – NOV. 2017 STORE SUPERVISOR, TWG TEA (SFRI) • • • Supervise and oversee daily operations in the restaurant Ensure customer satisfaction through promoting excellent service Anticipate guests’ needs and respond promptly to guests’ requests, ensuring guest satisfaction. • Sending of daily beginning and ending report to the Area Manager. • Assists the Area Manager with monitoring and providing feedback to all the employees regarding their performance. • Planning and conducting daily shift meetings Preparing weekly work schedules and adjust schedules throughout the week to meet the business needs and demands EDUCATION- BS-HOTEL AND RESTAURANT MANAGEMENT, UNIVERSITY OF SANTO TOMAS • • Cum Laude Dean's Lister o 1st semester- Year 10-11 o 1st and 2nd semester - Year 11-12 o 1st semester - Year 12-13 SKILLS • • • • • • • • Computer Skills Customer Service Leadership Skills Adaptability Knowledge in POS System 2 Reliability Multi-tasking skill Quick-learner Competence to work