Chaffey Manille Lacson

Chaffey Manille Lacson B17 L23A Sherwood St. Greenwoods Executive Village, Cainta, Rizal --https://www.linkedin.com/in/chaffey-lacson89b0b442/ A Psychology major graduate with proven organizational, communication and management skills and over 21 years of experience on different work settings. Managed over 50 electrical construction projects and was actively involved on product procurement, inspection, and quality assurance as a project manager for a LED lighting distribution company. After having extensive course training in Social Media Management and Amazon Seller Virtual Assistance, he is looking to fulfill the role of a social media strategist or an Amazon virtual assistant in order to maintain exceptional external and internal business management. Experience JUNE 2019 – FEBRUARY 2020 Order Manager (BVoIP MACD – AT&T)/Alorica Philippines. Mandaluyong City Managed and completed over 500 AT&T BVoIP simple and complex orders. Received several commendations from AT&T customers for providing excellent service and assistance. Consistently among the top three Order Manager on a monthly basis since being transferred. OCTOBER 2018 – JUNE 2019 Service Delivery Manager (AT&T Account Services)/Alorica Philippines. Mandaluyong City Managed and completed 75 hot/escalated/expedited private line orders at any given time. Received commendations from AT&T sales management teams and customers for performing above expectations. Top performer during product training and actual delivery management. NOVEMBER 2017 – OCTOBER 2018 SEO Specialist (Amazon)/Famous Licensed, California Did product research and data compilation of optimized keywords for specific Amazon products, which raised product rankings by 20%. Provided effective and original product titles, bullet points, descriptions and back-end keywords for consistent ranking. JANUARY 2016 – JUNE 2017 Community Manager (Facebook, Instagram, Twitter)/CSMSC, Taguig City Managed and increased social media engagement for our clients through witty, lively and engaging posts on different platforms. Provided monitoring and analysis on gathered metrics to determine the correct date, time and target demographics when posting. Was instrumental on the increase of sales and bookings on retail and hotel clients. AUGUST 2009 – SEPTEMBER 2017 Project Manager/TJ Industries Inc., Makati City Managed and completed large-scale LED lighting projects for huge shopping malls. Slashed 30% purchase cost by sourcing out cheaper but excellent quality LED lights and competent suppliers all over the world. Able to build a good LED lighting product line-up which are catalog-worthy and comparable to top suppliers worldwide. APRIL 2003 – SEPTEMBER 2011 Project Manager/Streamline Enterprises, Bacoor City Managed and completed over 50 electrical construction projects all over the country. Increased company revenue by designing cost-effective electrical plans and sourcing out cheaper but quality construction materials, while maintaining excellent trade and workmanship that our clients enjoy. Specializations Social Media Management • Web Content Creation • Social Media Campaigns • Off-page Search Engine Optimization • Blogging • Copywriting • Branding • Amazon Seller Virtual Assistance • Project Management • MS Office • GSuite Education MARCH 1999 Bachelor of Sciences – Major in Psychology/St. Joseph’s College, Quezon City • President — Student Government (SACASJO Council) • Varsity player (Collegiate basketball) • Public Relations Officer (Psychology Society) MARCH 2007 Building Wiring Installation and Maintenance/Meralco Foundation Institute Inc., Pasig City MARCH 2009 AutoCad with Color Rendering Level 1 & 2/Microcadd Technologies, Quezon City APRIL 2020 Certificate for Social Media Marketing and Management/Elevate Virtual Assistance Services, Taguig City APRIL 2020 Certificate for Amazon Virtual Assistance Training/VA University, Pasig City Activities Literature • Creative Writing • Environmental conservation • Cooking • Mountain Biking • Travel • Guitar playing Online Publications https://addictinsaneblog.wordpress.com/ Online Portfolio https://chaffeymanille.wordpress.com/portfolio/ 2