My name is Chad. I have been in the call center industry for 15 years. I handled numerous accounts from Financial service, cable, internet, Telco, real estate, and online advertising from different multi companies in the US. I was a former supervisor for a Telco account in the US. I managed teams, molded them to become leaders and mentors, developed them to become world-class customers, and made sure they pass all their individual KPIs. With these experiences, I firmly believe that I do well and impart all my knowledge and skills in the field of customer service. If I will be given a chance to be a part of your team, I will put my heart, passion, and commitment to be able to deliver excellent service towards all of you and to my future clients and make sure the company will gain profits by its brand and be known worldwide.