Cesar Reyes Danganan Jr.

I worked with various BPO Companies in the Philippines since 2014.

In my years of experience, I have developed research methods and customer service skills which helps me do the job efficiently and effectively. From VA, customer service, emails and chat support up to online researches and graphic designs.

My skills/services include, but not limited to;

• Customer service

• Virtual Assistant

• Data Entry

• Chat Support

• Email Support / Management

• Account Management

• LinkedIn Account Management/Marketing

• Social Media Account Management/Marketing

• Online Research

• Reports Management

• Sales

• Complaints Handling

• Graphic Design

• Lightroom Editing

• Photoshop Editing

• Sony Vegas Pro

• Zendesk

• Photography

• MS Offices

Brief Preview:

Worked as an Account Manager / Marketing Specialist for a Company in California, USA in 2014.

Manages Socia Media Accounts, Client Handling, Bidding and Sales, Marketing Product Research, Designs Business Cards, Posters, Flyer, Magazines.

And from there started doing freelance for local companies here in the Philippines as a Virtual assistant.

Worked for a Call Center company Teleperformance Inc. Based in Manila, focusing on an Australian Account, Telstra Corporation Ltd. doing customer service, complaints handling, sales and reports management since mid 2016 up to 2017

Worked as a chat/email support for OTrain Australia from 2017 to 2020, managing their website inquiries, email, chats and support tickets.