Cerelyn E. De Guzman

Cerelyn Eugenio De Guzman Address: Blk 16 Lot 2 Unit B Hummingbird St. Rolling Meadows 2 San Bartolome Quezon City, Philippines 1117 Email Address:-Contact Number: -/- Summary of Qualifications Passionate Medical Administrative Assistant with 5+ years of experience supporting medical providers for Podiatrists, Pediatrics, Wellness, Home Cares. I am responsible for insurance verification, precertification, eligibility, claims follow up, billing specialist and fax input, back office. EMR/EHR used Practice Fusion, Athena, Elation, IMS, Availity, Access. AvancedMD, Axess, Ambetter, Medicaid, Liquid Payments, File Maker Pro, Lytec. I have 5 years of BPO experience (BPO). Being in this industry, I learned to be versatile, be a team player, be organized, and independent. I have extensive experience in Customer Service and Sales. I worked as a Professional Dental Assistant with more than 10 years of progressive experience in quota-driven environments. Work Experience Progressive Pediatric Therapy, Florida, USA January 09, 2023 up to April 3, 2023 Medical Billing Specialist Managed tasks using medical billing transactions that required in-depth industry knowledge of medical codes. Responsible for refund, billing, balancing process and data entry. Empowered Living Services, Michigan, USA June 7, 2022 up to Oct 17, 2022 Administrative Officer (Home Care) Assist with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of their supervisors. Produce and distribute correspondence memos, letters, faxes, and forms. PainStop Spine Clinic, Mississippi, USA October 2020- up to Dec 2021. Medical Administrative Assistant Data entry for CQM Reports for Depression, Tobacco screening, Medication. Insurance verification. Temarc, USA July 24, 2017-up to Dec 2021 Medical Administrative Assistant Performed data entry tasks and filed patient reports on a daily basis. Input/collect demographic information, insurance details, patient health history, finance/costing, procurement details, data mining and analysis of all the records. Monitor/track monthly patient’s lists. I am responsible for insurance verification, pre-certification, eligibility, claims specialist. Dr. Elke Avelina Estepa Dental Clinic, Philippines August 2008 up to March 2020 Dental Assistant Answers phone call and set dental appointments. Chart all appropriate data of patients during exams and treatments. Assists General Dentist and prepare all the necessary instruments for the procedure. Cleans, sterilizes the clinic and instruments before and after each procedure. Custom Remote Business Services, Philippines July 2015 up to May 2016 Customer Service Representative Assists customer regarding their charges, billings etc. Assists customer who would like to cancel their reservation or refund. 24/7 Customer Service Phils Inc. Philippines May 2013 up to Nov 2013 Customer Service Representative Assists customer regarding their bills, online account and balance inquiry. Assists Cable TV as well and handles basic trouble shooting of cable television. Convergys Philippines Sept 2012 up to Nov 2012 Customer Service Representative US Paypal Account. Assists customer regarding online shopping. Assist cancellation and billing issues. AEGIS PEOPLESUPPORT, Philippines August 2009 up to March 2012 Travel Reservation Officer Handles 5 GDS (Alaska, American Airlines, Delta, Worldspan, Apollo). Provides assistance to customers regarding booking, flights and all other general inquiry. Handles hotels, flights, car rental and attractions and services for international and domestic flights in US. Saad Specialist Hospital, Saudi Arabia January 2007 up to November 2007 Dental Assistant Assists in receiving patients. Assists in dentist in conducting four-handed chair side dentistry. Proficiently arrange dental instruments and materials for chair side tray. Documented dental care services and maintained in patient charts/records. Take patients health records, dental files, x-rays. Developed and mounted x-rays according to the type of procedure. Skilled in taking impressions, bite registrations. Maintained daily schedules to ensure work flow efficiencies and patient flow. Maintain the highest degree of patient confidence. Education De Ocampo Memorial College (Manila, Philippines) Dentistry,- Westminster High School (Navotas, Philippines) High School,- Trainings and Seminars Completion of HelloRache Healthcare Virtual Medical Assistant Certification July 24, 2019. Completion of HIPAA Certification, HIPAA awareness for Healthcare Providers, HelloRache 2023. MORC Certifications 2023.