Cening Suprani Gama

Cening Suprani Gama Address: Jalan Nagasari III, Perumahan Nuansa Penatih A-2, Denpasar , Bali, Indonesia. --linkedin.com/in/cening-suprani-gama A highly motivated tourism enthusiast with almost 9 years of academic background of tourism management. Has work experience in sales and reservation in the hotel and great adaptable to different roles and enthusiastic to meet and talking to the people. EDUCATION 2022 – 2024 Bournemouth University 2015 – 2019 Udayana University 2012 – 2015 Vocational High School 5 Denpasar MSc International Hospitality and Tourism Management Bachelor Degree of Tour and Travel Industry Tour and Travel Industry PROFESSIONAL EXPERIENCES June 2023 - January 2024 Oceana Hotels Collection Central Reservation Staff • Receiving room reservations and upselling the room package via phone call • Manage reservations through all of the OTA’s across 4 hotels (The Ocean Beach Hotel, The Suncliff Hotel, The Cumberland, The Hermitage Bournemouth) • Managing reservations and double check the details on Guestline& HotelPerfect system • Answering enquiries via email and OTA’s extranet • Taking virtual payment of the reservation on OTA’s June- October 2022 FJB Hotel Group Central Reservation Staff • Receiving room reservations and upselling the room package via phone call • Manage reservations through all of the OTA’s across 4 hotels (The Chine , The Haven, Harbour Heights, Sandbanks Hotel ) • Managing corrie and double check the details on Reslink system • Answering enquiries via email • Checking the daily banking report on online payment system 2019 – 2020 The Open House Bali Hotel, Jimbaran Bali Sales & Reservation Staff • Maintain all of e-commerce platform of the room sales (Booking.com, Expedia, Agoda, Ctrip, Siteminder) • Manage daily room rate through all of the OTA’s • Making contract rate to some of travel agency in Bali and overseas • Managing reservations (input to the MYOH system and double check the details) • Assisted General Manager in sales call to the local travel agent • Maintain social media of the hotel • Managing outstanding payment from local and overseas travel agents QUALIFICATIONS/SKILLS • Digital Marketing Foundation Skill by Google Certification • Intermediate knowledge of software packages: Word, Excel, PowerPoint and Canva • SPSS (Statistic analysis and database management) REFERENCE: Available at request