I've been in the BPO Industry for almost 6 years handling different accounts such as
- Airline Account - Reservations for airline ticket and Hotel Accommodations
- Telecommunications Account(US Based) - Billing, plan Upgrade and Technical Support Tier 1
- Health Care Account(US Based) - Insurance verification and Medical and Diabetic Supplies Enrollment/Reorder.
- Financial Account(US Based) - Billing discussions and Filing claim for Fraud and disputes for Debit Card